Kaitlin Ugolik Phillips is an author and technology researcher. We dive into her findings around human interaction online and how we lose empathy and cause each other extra stress.
We talk about solutions for this and how we can control ourselves better to avoid being led down dangerous rabbit holes of thinking and keep positive.
I can highly reccomend her book "The Future Of Feeling: Building Empathy in a Tech Obsessed World" for a masterclass in becoming a wiser particapant in online conversations. It also really helps explain human psychology around why we chagne our nature when we interact online and the problems and possible solutions society needs to address going forwards.
In the current climate of high stress and emotions combined with an unprecedented amount of interacting online this message is more relavant than either of us could have anticapated when we recorded the interview.
Special Guest: Kaitlin Ugolik Phillips.