11 episodes

This podcast discusses customer service in Nigeria. It looks at the origin of service issues, proposes solutions and advises on proper service recovery mechanisms.

Customer Service In Nigeria Babatunde Adegbindin

    • Business

This podcast discusses customer service in Nigeria. It looks at the origin of service issues, proposes solutions and advises on proper service recovery mechanisms.

    3 for the price of 1

    3 for the price of 1

    Get 3 advantages for the price of one in the customer service journey.

    • 7 min
    Positive Vibes Only

    Positive Vibes Only

    Stay positive and use positive communication always.

    • 4 min
    Take them up that Ladder!

    Take them up that Ladder!

    This episodes talks about the mind set for every employee as it concerns customer service and it's importance to the growth of the organisation.

    • 9 min
    Make Customer Service a Culture

    Make Customer Service a Culture

    This episode speaks about making customer service a culture and the need to focus on you first before being able to serve other exceptionally.

    • 11 min
    Customer Service or Lip Service?

    Customer Service or Lip Service?

    This episode speaks on the difference between customer service and lip service. It looks at the customer service platinum rule and differentiates between Rush and Speed in customer service.

    • 9 min
    Universal need of every customer

    Universal need of every customer

    This episode discusses the universal needs of every customer. The importance of asking questions and not assuming.

    • 7 min

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