42 min

Ep. 134: Building a Strong Healthcare Brand - Interview with Mercy Urgent Care Walk-Ins Welcome: A Healthcare Marketing Podcast

    • Marketing

In this episode, Nick and Michael interview representatives from Mercy Urgent Care, an independent nonprofit urgent care system in North Carolina. Join them as they talk to Rachel Sossoman: President & CEO; Jon Medin: Director of Growth & Marketing; Nick Scherer: Hr Generalist & Executive Assistant. They discuss the mission, vision, and values of Mercy Urgent Care, which is focused on providing excellent healthcare and eliminating barriers to care. The guests highlight the importance of putting people first and creating a purpose-driven organization. They also discuss the challenges in the healthcare industry and the need for healthcare professionals who are committed to serving the community. The conversation explores the concept of retail healthcare and the importance of approaching healthcare with a ministry mindset. It emphasizes the need for healthcare organizations to prioritize patient care and community service over profit. The guests discuss the impact of capitalism without morality and the dangers of focusing solely on financial gain. They also highlight the importance of happy employees in providing excellent patient care. The conversation delves into the marketing strategies employed by Mercy Urgent Care, including their MercyMe Program & their new marketing campaign "Let's Heal Healthcare". The guests emphasize the power of word-of-mouth marketing and the value of creating a movement within the healthcare industry.



Learn more about Mercy Urgent Care

https://mercyurgentcare.org/



Connect with Rachel, Jon, and Nick

https://www.linkedin.com/in/rachelsossoman

https://www.linkedin.com/in/jonmedin

https://www.linkedin.com/in/nick-scherer



Have a question or a story we should feature as an episode? Email us at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠hello@patientcaremarketingpros.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠



Intro/Outro Music by Devin Smith

⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://open.spotify.com/artist/4UdQjNXnACFE2VpkEoP8v2?si=pDx5jsgtRFOtwrpMOKOkuQ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠



Stay connected with Patient Care Marketing Pros!

Website: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://patientcaremarketingpros.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

Facebook: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.facebook.com/patientcaremarketingpros⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

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LinkedIn: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.linkedin.com/company/patient-care-marketing-pros/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

YouTube: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.youtube.com/channel/UC9nwkAwIyiVvsLTWGoeRbWA⁠

In this episode, Nick and Michael interview representatives from Mercy Urgent Care, an independent nonprofit urgent care system in North Carolina. Join them as they talk to Rachel Sossoman: President & CEO; Jon Medin: Director of Growth & Marketing; Nick Scherer: Hr Generalist & Executive Assistant. They discuss the mission, vision, and values of Mercy Urgent Care, which is focused on providing excellent healthcare and eliminating barriers to care. The guests highlight the importance of putting people first and creating a purpose-driven organization. They also discuss the challenges in the healthcare industry and the need for healthcare professionals who are committed to serving the community. The conversation explores the concept of retail healthcare and the importance of approaching healthcare with a ministry mindset. It emphasizes the need for healthcare organizations to prioritize patient care and community service over profit. The guests discuss the impact of capitalism without morality and the dangers of focusing solely on financial gain. They also highlight the importance of happy employees in providing excellent patient care. The conversation delves into the marketing strategies employed by Mercy Urgent Care, including their MercyMe Program & their new marketing campaign "Let's Heal Healthcare". The guests emphasize the power of word-of-mouth marketing and the value of creating a movement within the healthcare industry.



Learn more about Mercy Urgent Care

https://mercyurgentcare.org/



Connect with Rachel, Jon, and Nick

https://www.linkedin.com/in/rachelsossoman

https://www.linkedin.com/in/jonmedin

https://www.linkedin.com/in/nick-scherer



Have a question or a story we should feature as an episode? Email us at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠hello@patientcaremarketingpros.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠



Intro/Outro Music by Devin Smith

⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://open.spotify.com/artist/4UdQjNXnACFE2VpkEoP8v2?si=pDx5jsgtRFOtwrpMOKOkuQ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠



Stay connected with Patient Care Marketing Pros!

Website: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://patientcaremarketingpros.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

Facebook: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.facebook.com/patientcaremarketingpros⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

Instagram: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.instagram.com/patientcaremarketingpros⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

LinkedIn: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.linkedin.com/company/patient-care-marketing-pros/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

YouTube: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.youtube.com/channel/UC9nwkAwIyiVvsLTWGoeRbWA⁠

42 min