105 episodes
New Patient Group Podcast Brian Wright
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- Business
A podcast dedicated to improving the lives, careers and businesses of Doctors that own their own practice, their employees and their family members. Learn fresh new ways to improve your leadership skills to create a unique culture. Learn innovative ways to create an online marketing presence to increase new patients. Learn forward thinking ways to increase production, collections, treatment conversion, profit and more. Learn how to lessen advertising and marketing costs to increase profit. Learn inspiring ways to improve your life and career. Learn mind blowing ways to improve customer service, hospitality, presentation skills, verbiage and much more. New patient phone call skills, patient experience, treatment coordinator presentation topics and so much more. This podcast is listened to by orthodontists, dentists, plastic surgeons, reps, executives and anyone else wanting the most out of their life, career and business. Topics that dive deep into business, marketing, advertising, culture, leadership, and hundreds of other topics.
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Part 1 - The Three Ways to Achieve the Pinnacle of Customer Service | Mastering a Culture that Obsesses Over Customer Experiences
Send us a Text Message.Dr. Marc Olsen and Brian Wright National Webinar https://us06web.zoom.us/webinar/register/5417133761301/WN_aI77kUvbRw-o0ggkWzkPhg#/registrationNPG Iconic Registration page https://newpatientgroup.com/npg-iconic/What if you could revolutionize your practice by mastering high-end customer service? For this to happen, you must first reimagine everything you thought you knew about customer service, and introduce yourself to a new teaching that will forever change your pract...
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Part 4 - How to know your Business has Achieved the Pinnacle of Customer Service
Send us a Text Message.Treatment Coordinator BootCamp https://newpatientgroup.com/ortho-bootcamps/transform-your-treatment-coordinator-into-a-financial-expert/Dr. Marc Olsen and Brian Wright National Webinar https://us06web.zoom.us/webinar/register/5417133761301/WN_aI77kUvbRw-o0ggkWzkPhg#/registrationNPG Iconic Registration page https://newpatientgroup.com/npg-iconic/Discover the keystone of customer satisfaction that has eluded so many: an exceptional employee experience. As we wrap up our e...
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Part 3 - How to Know your Business has Achieved the Pinnacle of Customer Service
Send us a Text Message.Treatment Coordinator BootCamp https://newpatientgroup.com/ortho-bootcamps/transform-your-treatment-coordinator-into-a-financial-expert/Dr. Marc Olsen and Brian Wright National Webinar https://us06web.zoom.us/webinar/register/5417133761301/WN_aI77kUvbRw-o0ggkWzkPhg#/registrationNPG Iconic Registration page https://newpatientgroup.com/npg-iconic/Ever wondered how to ensure every customer interaction in your practice is as magical as a visit to Disneyland? That's precisel...
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Part 2 - How to Know your Business has Achieved the Pinnacle of Customer Service
Send us a Text Message.Treatment Coordinator BootCamp https://newpatientgroup.com/ortho-bootcamps/transform-your-treatment-coordinator-into-a-financial-expert/Dr. Marc Olsen and Brian Wright National Webinar https://us06web.zoom.us/webinar/register/5417133761301/WN_aI77kUvbRw-o0ggkWzkPhg#/registrationNPG Iconic Registration page https://newpatientgroup.com/npg-iconic/Embark on a quest for customer service mastery as we reveal the secrets to transforming your practice into a beacon of excellen...
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Transforming Patient Experience - How to Know your Business has Achieved the Pinnacle of Customer Service (Part 1)
Send us a Text Message.Treatment Coordinator BootCamp https://newpatientgroup.com/ortho-bootcamps/transform-your-treatment-coordinator-into-a-financial-expert/AAO MasterClass Registration https://startmoresmiles.com/aao-2024-masterclass/Dr. Marc Olsen and Brian Wright National Webinar https://us06web.zoom.us/webinar/register/5417133761301/WN_aI77kUvbRw-o0ggkWzkPhg#/registrationNPG Iconic Registration page https://newpatientgroup.com/npg-iconic/Embark on an enthralling quest with us to conquer...
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Episode 100 - A Tribute to the Outcasts, Rebels, Forward-Thinkers and Innovators Transforming the People Business of Orthodontics
Send us a Text Message.AAO MasterClass Registration https://startmoresmiles.com/aao-2024-masterclass/NPG Iconic Registration page https://newpatientgroup.com/npg-iconic/www.NewPatientGroup.comThe Future of Online Marketing and Practice Consulting. There are three essentials to operating a practice and a business at the highest of levels. We include them all under one roof to help you streamline them all. They include: 1) Leadership and Culture. 2) Team Training. 3) Online Marketing. Leadershi...