10 episodes

The Work and the Future podcast is a forum to discuss the trends shaping the future of work. Is remote work here to stay? What skills should our kids have to ensure their future? Will robots take our jobs - oris the notion of a job done anyway? Economist Linda Nazareth, herself an expert on the future of work, engages with those on the front lines of change to talk about what comes next and how we can best negotiate the world emerging.

A podcast about work, the future and how they will go together Linda Nazareth |

    • Business News
    • 4.8, 5 Ratings

The Work and the Future podcast is a forum to discuss the trends shaping the future of work. Is remote work here to stay? What skills should our kids have to ensure their future? Will robots take our jobs - oris the notion of a job done anyway? Economist Linda Nazareth, herself an expert on the future of work, engages with those on the front lines of change to talk about what comes next and how we can best negotiate the world emerging.

    Episode 9: What are the Leadership Lessons from Being a Navy Fighter Pilot?

    Episode 9: What are the Leadership Lessons from Being a Navy Fighter Pilot?

    What does a Navy fighter pilot have in common with leading during the pandemic? A lot, at least according to our guest today.  Communicating wel, reinforcing core values, remembering to listen- these are all things that leaders in the navy are trained to do, and they are things that can serve leaders well as they navigate un-chartered territory now.  Join us as Jeff McLean, former fighter pilot turned consultant at ghSMART talks about why the lessons from his first career are serving him well in his second and why your organization can learn from them as well.

    Guest:



    Jeff McLean is a Principal at ghSMART. He advises public and private company boards, CEOs, and investors on their most crucial leadership challenges including executive team selection and development, CEO succession, M&A diligence, and organizational change initiatives. Drawing on his combined experiences as a leader and advisor to national leaders, Jeff brings thoughtful and pragmatic insight to drive business performance.

    Prior to joining ghSMART, Jeff was Director of Strategic Initiatives and Asset Management for a large privately-held family office with operating businesses in multiple industries. Previously, he served as a Senior Policy Advisor and White House Fellow in the White House Office of American Innovation, where he helped lead nationally impactful initiatives including government technology modernization, prison reform, and future workforce development.

    Earlier in his career, Jeff served as a fighter pilot and test pilot in the U.S. Navy, where he completed three deployments aboard aircraft carriers, including 51 combat missions in support of Operation Enduring Freedom in Afghanistan. As a test pilot, he served as Project Officer of the revolutionary “X-47B Unmanned Combat Air System,” an unmanned jet aircraft that pioneered autonomous aircraft capabilities including successful landings on an aircraft carrier and autonomous aerial refueling.

    As a Fulbright Scholar and Truman Scholar, Jeff earned a degree in philosophy, politics, and economics from Oxford University. He also earned an MBA from The Wharton School, University of Pennsylvania and a Bachelor of Science degree from the U.S. Naval Academy. He lives near Milwaukee, Wisconsin with his wife and two children.

    Links

    Here is the article that Jeff wrote on leadership for Wharton

    https://knowledge.wharton.upenn.edu/article/steady-troops-four-ways-keep-teams-calm-focused-crisis/

    Here is the link to Jeff’s website

    Home



     

    • 30 min
    Episode 8: Does Videoconferencing Mean We All Need to Be Performers Now?

    Episode 8: Does Videoconferencing Mean We All Need to Be Performers Now?

    We are all used to interacting with one another in person, at the office, at meetings, just casually.  Particularly when it is a business context, we tend to think about how we should present ourselves and we know all about the firm handshake (now a thing of the past) and looking attentive at meetings. Now though we are increasingly interacting by video conference and the rules for that are very different.

    Being on video – whether we are talking about Zoom, or Microsoft Teams or anything else – is really like being on TV and to be on TV you need to think about specific things like how present, but also about lighting like how you look even. If that sounds superficial well maybe it is  but the reality is that is you are using technology to communicate you have to think differently.

    To talk about all of that, today we are  joined by Nick Dalley who is an expert in communicating and how to coach people to do it well. He talks to us about communicating in general, giving presentations and being effective, but as well he talks to us about the world of video conferencing and how we maybe need to get our minds around the idea that we are all sort of video stars, whether we want to be or not

    Guest 

    Nick Dalley, President of Intentional Communication, Inc.,



    Nick helps professional communicators get their messages across more effectively whether the recipient of the message is a virtual audience, a live audience or an individual.  Nick has been in the business of presentation skills training for the past 30 years.  For ten years, beginning in the 80’s Nick worked with a New York presentation development firm with international reach.  Prior to establishing ICI, he worked for nine years with Audience Research and Development and Talent Dynamics where his title was Senior Talent Coach and Vice President of Executive Development.  He has also served as an adjunct professor for the Business Leadership Center for Southern Methodist University’s Cox School of Business and for the past nine years for The McCombs graduate business school at the University of Texas. His lectures and workshops have been delivered on the campuses of The University of Georgia, University of North Texas, TCU, Kent State, and Harvard to name a few. 

    Dozens of TV stations, American, European, and Canadian, and networks (ABC, CBS, CNN, CBC, CTV, Business News Network and Global Canada) have improved the human element of their programming by applying Nick’s recommendations.  Having previously been the coach for ABC’s Good Morning America and 20/20, Nick has had personalities in his coaching sessions ranging from George Stephanopoulos to Diane Sawyer to Joy Behar.   Fortune 500 companies from coast to coast have entrusted their CEOs, middle and upper managers to Nick’s training techniques as well.  Clients as diverse as Heads of State, and professional sports teams, have turned to Nick for help in telling the whole story, not just the part represented by the words.  

    Nick’s work has been especially tuned-in to helping communicators at all levels of business and broadcasting improve the quality and effectiveness of their message.  These improvements in turn positively impact the way they are perceived by their audiences.

    For his work with corporate clients Nick has developed workshops including; “Effective Team Presentation for Business Development,” “Coaching for Improved Employee Performance,” and “Refining Televisual Skills for Corporate Executives.”

    A brief listing of some of the companies Nick has worked with includes:

    Merck Motorola Rockwell International

    STP Nuclear Quaker Foods Hewlett-Packard

    Texaco Proctor and Gamble Toronto Dominion Bank

    Exxon Mobil Black and Decker Pfizer

    Canadian Pacific Rail IBM Southwest Airlines

    McCann Erickson Advertising KPMG General Motors 

    Nick received a Bachelor of Art

    • 28 min
    Episode 7: What is the Future of Freelance Work?

    Episode 7: What is the Future of Freelance Work?

    Freelance work something of a controversial workforce trend.

    To some, it is the dreaded gig economy, those who are forced to work on contracts or driving ride shares because they cannot find that holy grail, the full-time job. To others though, it represents freedom, the ability to have some control over their professional lives and maybe even to earn more money while they are doing it.

    To be sure there is some of the first out there, but we should not lose sight of the fact that it is the second part that is growing and becoming an economic force. Certainly that was true before the pandemic started.  According to a survey from the platform Upwork.com, as of 2019 there were as many freelancers in the U.S. who saw being freelance as a long term choice as there were those who saw it as temporary.  By their count 35% of working adults in the U.S. freelanced in some way, possibly as a way to augment income, possibly full time.

    Of course, that was last year, when the unemployment rate in the U.S. and in Canada and in many other countries was at a generational low. People were choosing to freelance, but perhaps now they have lost jobs – the unemployment rate in each country is over 13 percent now – they have to choose it. What else has changed? Is freelancing going to grow from here, or will the jobs dry up? Well to explore that we have two guests from different sides of things to give some perspective.

    Guests:

    Sarah Tang

    Vice President, Enterprise

    Freelancer.com





    Sarah Tang is an intrapreneur – founder and Vice President of Freelancer.com Enterprise, where she heads up the strategy, product and account teams to co-create workforce transformations with leaders at Fortune 500s. NASA, Deloitte and Facebook are amongst the partners of Freelancer.com Enterprise, to name a few. Previously she worked as a Product Manager, then Head of Global Operations for the company. She is on SIA’s Global Power 50 of the world’s most influential women in Staffing x Tech. She currently collaborates with Harvard Business School and LISH (Lab of Innovation Science) on research and thought-leadership to build the future of work. https://digital.hbs.edu/platforms-crowds/the-curation-of-collective-intelligence/





    Danny Margulies 

    Independent Freelancer





    Danny Margulies is an independent freelancer, writer, entrepreneur, and coach. His works have been featured in major online publications, including Forbes, Inc., Bloomberg, Business Insider, and more. He regularly publishes his best tips for succeeding at freelancing via his blog, at FreelanceToWin.com.





    Links:







    Learn more about freelancer.com here



    https://www.freelancer.com/enterprise



    To learn more about  Danny Marguiles and his work, check out his website here







    https://freelancetowin.com/

    • 33 min
    Episode 6: Is Online Education Here to Stay?

    Episode 6: Is Online Education Here to Stay?

    The pandemic has forced a giant-scale experiment in online education, and by many accounts it is going very poorly. From first graders to college students, everyone seems to be frustrated at having to take the classroom experience to a crowded space in the kitchen, and many are clamouring to get back to the in-school experience. But will it ever happen? After all, the experiment was a poorly planned one, and perhaps should not be seen as the benchmark of what online education, something that was being rolled-out in force pre-pandemic, is likely to look like over the long term.

    Our guest on this episode is economist Robert Frank, who is a professor at Cornell University. He argues that when it comes to higher education,  economic forces are too powerful for virtual instruction to go away after the pandemic. After all, would it not be better to see a video of a superstar instructor give a lecture than sit in a classroom and hear a mediocre one present the same material? In-class seminars could then be presented by teaching assistants who could answer questions and facilitate discussion. That has implications for students of course, but it has implications for professors as well. What if you are not a superstar presenter? Are colleges and universities supposed to hire based on presentation skills rather than research skills? What happens to pay scales and promotions and the norm of doing things? The answers may be complicated ones, but it seems that the future of work for the  education sector will be one of upheaval and finding new roles, to the benefit of some and the detriment of others.

    Guest: 



    Robert H. Frank is the Henrietta Johnson Louis Professor of Management and Professor of Economics at Cornell’s Johnson Graduate School of Management and a Distinguished Senior Fellow at Demos. For more than a decade, his “Economic View” column appeared monthly in The New York Times. He received his BS in mathematics from Georgia Tech, and then taught math and science for two years as a Peace Corps Volunteer in rural Nepal. He holds an MA in statistics and a PhD in economics, both from the University of California at Berkeley. His papers have appeared in the American Economic Review, Econometrica, Journal of Political Economy, and other leading professional journals.

    His books have been translated into 23 languages, including Choosing the Right Pond, Passions Within Reason, Microeconomics and Behavior, Principles of Economics (with Ben Bernanke), Luxury Fever, What Price the Moral High Ground?, Falling Behind, The Economic Naturalist, The Darwin Economy, and Success and Luck. The Winner-Take-All Society, co-authored with Philip Cook, received a Critic’s Choice Award, was named a Notable Book of the Year by The New York Times, and was included in Business Week’s list of the ten best books of 1995. Frank is a co-recipient of the 2004 Leontief Prize for Advancing the Frontiers of Economic Thought. He was awarded the Johnson School’s Stephen Russell Distinguished teaching award in 2004, 2010, and 2012, and its Apple Distinguished Teaching Award in 2005.

    Links: 

    See Prof. Frank’s column on remote instruction here



    https://www.nytimes.com/2020/06/05/business/online-learning-winner-coronavirus.html



    His new book



    Here is a video by Scott Page  that explains Tom Schelling’s model of unintended residential segregation



    https://www.coursera.org/lecture/model-thinking/schellings-segregation-model-1qEBU



    Prof. Frank’s new book is Under the Influence: Putting Peer Pressure to Work



    https://press.princeton.edu/books/hardcover/9780691193083/under-the-influence



    For anyone interested in a discussion of the ideas in Under the Influence,  You can see more here a class="yiv2406680788" href="https://www.vox.com/podcasts/2020/5/26/21269556/robert-frank-under-the-influence-ezra-klei...

    • 24 min
    Episode 5: Remote Work Is Having Its Fifteen Minutes – Or Will it Be a Lot Longer?

    Episode 5: Remote Work Is Having Its Fifteen Minutes – Or Will it Be a Lot Longer?

     

    Remote work is having a minute, or rather a series of them.  Some companies have used it for years, some have been adamantly against it, but both kinds are being forced into it at the moment. As the pandemic forces millions to figure out some kind of home office set up (the kitchen table works in a pinch), we are in the midst of a great work-at-home experiment. Maybe it will be a giant success, or maybe it will make everyone want to get back to their cubicle as soon as possible. More likely, the experiment will hasten a messy reality, one in which companies play with hybrid models of who works in a company workspace and who works in a space of their choosing.

    In this episode, we are joined by two experts on different parts of remote working. Adam Hickman is Content Manager for Gallup, as well as a remote worker himself. He talks to us about what Gallup is seeing in terms of employer trends to working this way, as well as his views of where remote working will go in future. Our second guest, Justin Thouin, is the Co-founder and CEO of a company called LowestRates.ca. His fifty employees worked in the office pre-pandemic, a condition he thought was necessary to create a team. Now, seeing how productive they are working differently, he is not so sure.

    This episode of Work and the Future kicks off the discussion of working remotely, but it will not be last of our analysis of the subject. Employers and employees (and freelancers and contractors as well) will be wrestling with the subject of remote work for a long time, and there will be lot to talk about.

    Guests:

     Dr. Adam Hickman

    Content Manager, Gallup 

    Adam Hickman, Content Manager, primary areas of expertise have been in Gallup’s organizational development and workplace management practices. He consults with clients to help develop integrated programs for employee development based on Gallup’s research. As a scholar and practitioner, Dr. Hickman helps clients assess human capital management needs to design performance optimization strategies for organizations across the world.

    Dr. Hickman has deep knowledge within practices of remote working and managing remote employees. After completing his study on how workplace isolation impacts a remote worker’s performance, he has gone on to be published as an expert in engaging and managing remote employees.

    Currently, Dr. Hickman also serves as a Content Manager for Gallup. In this role, Dr. Hickman manages all publications that appear in our Gallup at Work Newsletter and content that is utilized in Gallup Access.  For more than 15 years, he has used measurement, recognition, and forecasting to align engagement strategies and increase performance for the teams he serves.

    Dr. Hickman received his bachelor’s degree in communication, a master’s degree in organizational leadership and a doctorate in organizational development from the Walden University. Further, Dr. Hickman has completed executive education from the University of Michigan – Stephen M. Ross School of Business and the University of Notre Dame – Mendoza College of Business.

     

    Justin Thouin

    Justin Thouin is the Co-Founder and CEO of LowestRates.ca. Justin started the company in 2012 following a successful career as a Senior Executive with two prominent entertainment and technology organizations. He also created a thriving Executive Consulting practice prior to founding the company. Justin holds an Honours Degree in Commerce from Queen’s University.

    Justin is passionate about sports of all kinds, playing tennis competitively and coaching his two daughters in soccer.  He also enjoys investing in early stage ventures and mentoring aspiring entrepreneurs.  Justin has been an EY Entrepreneur of the Year Award finalist and is frequently featured in the media.

     

    About LowestRates.ca:

     

    LowestRates.

    • 33 min
    Episode 4: The Lights are Out in the Travel Sector – Will They Ever Go Back On?

    Episode 4: The Lights are Out in the Travel Sector – Will They Ever Go Back On?

    Many sectors have been impacted by the pandemic, but none more completely than the travel sector. One week is was functioning at full capacity, and then the next the lights had completely gone out, or so it seems. When they go back on, they will shine on a completely different sector, one is which work roles have changed quite dramatically.

    To get some perspective on where travel and its workers are headed, in this episode we talk to two guests with slightly different vantage points.

    Will Seccombe is President of Connect Travel, a company that handles Event Market for B2B Businesses in the travel sector. He actually plans to do his next event in August 2020, albeit it will be one that involves N95 masks and lots of sunshine to kill germs. When he thinks of the workers in the sector, he foresees different roles for them, perhaps with staggered hours. He is bullish though, and thinks that travel will always be an important sector.

    Shashank Nigam is President of Simpiflying, a marketing company for the airline industry. He does not think airlines are done, but he does think they are done doing business as usual. In his view, the future will be about safety and sanitation, and duties of flight attendants will perhaps go back to some semblance of their original role when airlines started flying civilians some seventy or eighty years ago and  hired nurses as flight attendants.

    Guests:

    J. William Seccombe

    President, Connect Travel



    Will Seccombe is President of Connect Travel, a strategic marketing business that connects destination marketers with the products, services, people and ideas that help them thrive in a rapidly evolving and highly competitive global marketplace.  Connect Travel hosts and produces travel industry events including Connect Travel Marketplace, Connect Tour, the Marketing Leadership Summit, the eTourism Summit, the Connect THRIVE Summit, the RTO Summits and Active America China.

    Prior to joining the tourism marketing company in May 2017, Seccombe served four years as President and Chief Executive Officer for VISIT FLORIDA, the state’s destination marketing organization.  Will joined VISIT FLORIDA in March 2008 as Chief Marketing Officer. International and out-of-state visitors to the Sunshine State increased from 80 million in 2009 to over 112 million in 2016, with an associated annual increase in visitor spending of over $30 billion.

    Will’s career began as regional sales manager with Vail Associates in 1989. He moved on to Loveland Ski Areas in 1992 as director of marketing, vice president of marketing for the Denver Metro Convention & Visitors Bureau in 1995 and vice president and chief operating officer with PRACO, LTD in 1999.  In 2004, Seccombe founded Revolution Communications, LLC, a digital travel marketing firm.

    Mr. Seccombe was named one of the Top 25 Most Extraordinary Minds in Sales & Marketing by HSMAI, Top 50 Global Marketers in Travel by Skift and the 2014 Hospitality Legend of the Year by the South Florida HSMAI.

     

    Shashank Nigam

    CEO, Simpliflying  



    Shashank Nigam is a globally sought-after consultant, speaker and thought leader on airline branding and customer engagement strategy. He is the Founder and CEO of SimpliFlying, one of the world’s largest aviation marketing firms working with over 85 aviation clients in the last ten years. Nigam is also the youngest winner of the Global Brand Leadership Award and has addressed senior executives globally, from Chile to China.

    Nigam’s impassioned and honest perspectives on airline marketing have found their way to over 100 leading media outlets, including the BBC, CNBC, Reuters and Bloomberg, and into leading publications such as the Wall Street Journal and the New York Times. He writes a dedicated monthly column in Flight’s Airline Business, challenging the typical assumptions about airline marketing.

    • 34 min

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