17 episodes

The podcast where small business owners and experts share ideas, solutions, and real life experiences to inspire and energize anyone who's running a business during these times of rapid change and transformation.

Clicks and Mortar Clicks & Mortar

    • Business
    • 4.4 • 38 Ratings

The podcast where small business owners and experts share ideas, solutions, and real life experiences to inspire and energize anyone who's running a business during these times of rapid change and transformation.

    Craig Patterson Publisher of Retail-Insider.com

    Craig Patterson Publisher of Retail-Insider.com

    In this episode, our CEO Matt Crowell joins in to help with some co-hosting duties as we welcome the Publisher of Retail Insider Magazine, Craig Patterson.


    Retail Insider is a prominent voice in retail...offering retail news, headlines from around the world and in depth Canadian Analysis. Craig hosts the Retail Insider podcast, and works on projects with the Retail Council of Canada.


    We discuss:


    How there have been both closures and new store openings in retail through the pandemicThe staffing challenges retail may face in the coming yearsWhat retail trends shaped by the pandemic will remain and fall awayThe eCommerce Halo Effect that brick and mortar retailers have in eCommerceHow the landscape of Canadian retail is changingThe effect of eCommerce on returnsWhat new retail concepts have emerged from the pandemicHow Retail Insider has evolved through the pandemicWhat Craig sees in the future for 2021

    You'll find Retail Insider online:


    Flipboard


    Instagram


    Facebook 


    Twitter


    Retail-Insider.com


    Clicks & Mortar is brought to you by GetintheLoop for Business. Wish marketing your business was easier and more affordable? GetintheLoop for Business is the shop local platform that connects local businesses with nearby consumers right on their phones. Learn more at: GetintheLoop.ca/business


    Discover how you can bring GetintheLoop to your community and help small businesses, when they need it the most. Franchises now available. Learn more about becoming a GetintheLoop Local owner at GetintheLoopLocal.com


    If you know someone in small businesses who is defying the odds, adapting to the changed market conditions, finding ways to survive and thrive and think should be a guest on the podcast contact me:


    Twitter


    LinkedIn


    If you enjoyed this podcast, you may also enjoy "Love the Grind" a blog written by GetintheLoop's Founder/CEO Matt Crowell.


    Follow GetintheLoop on Social Media:


    Facebook


    Instagram


    Youtube


    LinkedIn

    • 44 min
    Janeen Norman of Alpine Sausage and Best of Calgary Foods

    Janeen Norman of Alpine Sausage and Best of Calgary Foods

    It’s a story playing out with small businesses everywhere. Rapid consumer behaviour changes combined with constant changes to governmental operating regulations has significantly impacted small business owners. While some businesses have already chosen to, or been forced to close, Janeen Norman and 23 other Calgary business owners have decided to turn their story of struggle into one of self-determination and self-empowerment by establishing an eCommerce and food delivery collective called, "Best of Calgary Foods". In this episode you'll meet Janeen who owns Alpine Sausage and is the President of Best of Calgary Foods. 


    Janeen explains:


    Best of Calgary Foods’ vision and mission Why theuy out to create Best of Calgary FoodsWhat kind of challenges they’ve faced early onHow their unexpectedly explosive success forced them to find a new building  after only 4 daysWhy it is so important and urgent that people shop localHow through their collective reach, they raise one anotherand, why Janeen says now is the time for small business to rise up

    You'll find Best of Calgary Foods online:


    Instagram


    Facebook 


    Twitter


    BestofCalgaryFoods.com


    Clicks & Mortar is brought to you by GetintheLoop for Business, the modern marketing platform that connects small businesses with people who want to shop local, first. Find out how easy it is to get started at GetintheLoop.ca/business


    Discover how you can bring GetintheLoop to your community and help small businesses, when they need it the most. Franchises now available. Learn more about becoming a GetintheLoop Local owner at GetintheLoopLocal.com


    If you know someone in small businesses who is defying the odds, adapting to the changed market conditions, finding ways to survive and thrive and think should be a guest on the podcast contact me:


    Twitter


    LinkedIn


    If you enjoyed this podcast, you may also enjoy "Love the Grind" a blog written by GetintheLoop's Founder/CEO Matt Crowell.


    Follow GetintheLoop on Social Media:


    Facebook


    Instagram


    Youtube


    LinkedIn

    • 19 min
    Laurel Werbeski of Escape in Caledonia

    Laurel Werbeski of Escape in Caledonia

    Restaurants can offer pick-up and delivery options, and retailers provide eCommerce and curb side pick-up options, but what about experiential businesses like bowling alleys, theatres, and other indoor family fun centres? In this episode, you’ll meet Laurel Werbeski of Escape in Caledonia, an escape room and board game cafe in Ontario, and learn how they’re staying afloat, even amidst rolling lockdowns.


    Laurel shares:


    Escape in Caledonia’s mission How their business has changed due to COVID,Including what will continue to do even after the pandemicWhat they’re doing to stay afloat todayHow they’ve laid the foundation for a comeback How they’re communicating with their customersAnd how the business community in Caledonia is pulling together

    You'll find Escape in Caledonia online:


    Instagram


    Facebook 


    EscapeinCaledonia.ca 


    Clicks & Mortar is brought to you by GetintheLoop for Business, the modern marketing platform that connects small businesses with people who want to shop local, first. Find out how easy it is to get started at GetintheLoop.ca/business


    Discover how you can bring GetintheLoop to your community and help small businesses, when they need it the most. Franchises now available. Learn more about becoming a GetintheLoop Local owner at GetintheLoopLocal.com


    If you know someone in small businesses who is defying the odds, adapting to the changed market conditions, finding ways to survive and thrive and think should be a guest on the podcast contact me:


    Twitter


    LinkedIn


    If you enjoyed this podcast, you may also enjoy "Love the Grind" a blog written by GetintheLoop's Founder/CEO Matt Crowell.


    Follow GetintheLoop on Social Media:


    Facebook


    Instagram


    Youtube


    LinkedIn

    • 25 min
    Jamie Milton of Uniglobe Carefree Travel

    Jamie Milton of Uniglobe Carefree Travel

    In this episode, you’ll meet Jamie Milton, the owner of Uniglobe Carefree Travel in Saskatoon. 


    Jamie is a true pro in her business and I learned so much during this conversation!


    We dive into what it was like during those early days in March when everything was being grounded and how travel agents played a major role helping Canadian Citizens get back home before borders closed,  how consumer and corporate travel has changed since then and how her business is adjusting to the times.


    Jamie also shares:


    Some things people don’t generally know about travelling todayHow COVID may impact travel costs in the futureWhat if any persistent changes may affect travel in the long term futureWhat new interesting and positive trends are emerging in the travel industryHow consumers can support their travel agent Some good advice for other travel agents  

    You'll find Uniglobe Carefree Travel online:


    Instagram


    Facebook 


    UniglobeCarefreeTravel.com


    Clicks & Mortar is brought to you by GetintheLoop for Business, the modern marketing platform that connects small businesses with people who want to shop local, first. Find out how easy it is to get started at GetintheLoop.ca/business


    Discover how you can bring GetintheLoop to your community and help small businesses, when they need it the most. Franchises now available. Learn more about becoming a GetintheLoop Local owner at GetintheLoopLocal.com


    If you know someone in small businesses who is defying the odds, adapting to the changed market conditions, finding ways to survive and thrive and think should be a guest on the podcast contact me:


    Twitter


    LinkedIn


    If you enjoyed this podcast, you may also enjoy "Love the Grind" a blog written by GetintheLoop's Founder/CEO Matt Crowell.


    Follow GetintheLoop on Social Media:


    Facebook


    Instagram


    Youtube


    LinkedIn

    • 27 min
    Dax Dasilva Founder/CEO of Lightspeed & Author of "Age of Union"

    Dax Dasilva Founder/CEO of Lightspeed & Author of "Age of Union"

    In this episode you’ll meet Dax Dasilva, Founder/CEO of Lightspeed, Founder of the not-for-profit organization Never Apart, and author of Age of Union. You’ll learn:


    What Lightspeed is and how it helps small businesses How operating a small business has changed dramatically over the past 10-15 yearsHow consumer expectations are vastly different todayExamples of Dax’s favourite small businesses in Montreal that have been innovatingWhat small businesses owners can do to support one anotherHow the silos of business, spirituality, the environment, and culture need to come down and be considered more holistically And more about his book, “Age of Union” 

    You'll find Lightspeed and Dax online:


    Lightspeed HQ Facebook


    Lightspeed HQ Instagram


    Dax Instagram


    Learn more about the small businesses Dax mentioned:


    Off the Hook Instagram


    Editorial Boutique Instagram


    Loreena Saravia Instagram


    Etiket Boutique Instagram


    Clicks & Mortar is brought to you by GetintheLoop for Business, the modern marketing platform that connects small businesses with people who want to shop local, first. Find out how easy it is to get started at GetintheLoop.ca/business


    Discover how you can bring GetintheLoop to your community and help small businesses, when they need it the most. Franchises now available. Learn more about becoming a GetintheLoop Local owner at GetintheLoopLocal.com


    If you know someone in small businesses who is defying the odds, adapting to the changed market conditions, finding ways to survive and thrive and think should be a guest on the podcast contact me:


    Twitter


    LinkedIn


    If you enjoyed this podcast, you may also enjoy "Love the Grind" a blog written by GetintheLoop's Founder/CEO Matt Crowell.


    Follow GetintheLoop on Social Media:


    Facebook


    Instagram


    Youtube


    LinkedIn 

    • 30 min
    Liza Huber - Founder/CEO of Sage Spoonfuls

    Liza Huber - Founder/CEO of Sage Spoonfuls

    In this episode, you’ll learn the Clicks & Mortar back story including how we were about to launch a podcast called, “Love the Grind” as the pandemic officially arrived in North America in March 2020.


    It was then that we saw a much greater immediate need to create a podcast that could become a helpful ideas and lessons resource for small businesses as all business scrambled to change models, stay in business and thrive. So we pivoted to launch Clicks & Mortar instead. 


    One of the interviews we did was with Liza Huber, the CEO and Founder of Sage Spoonfuls, which is a line of infant and child products was one of those conversations that has stuck with me. Liza’s raw and honest account of the challenges she has faced, the mistakes she’s made, and the way she thinks about her business and work. 


    It seemed like now would be a good time to share this interview as so many small business owners are facing huge challenges,


    I think regardless of what challenges you have, you’ll come away with some inspiration to carry on. 


    Please enjoy this special Clicks & Mortar presentation of the Love the Grind podcast as we talk with Liza Huber, CEO of Sage Spoonfuls.


    You'll learn what prompted her to leave her successful acting career with NBC to start Sage Spoonfuls and how she decided to set out on her own entrepreneurial journey.


    Liza also shares her experiences:


    Financing her companyThe question she asked her credit card company that saved her thousands of dollars of interestAbout asking for help and mentorshipIntellectual property - and whether or not it has been worth obtaining a patentBalancing a fast growing business with an equally fast growing familyand so much more

    You'll find Sage Spoonfuls online:


    Instagram


    Facebook 


    SageSpoonfuls.com


    Clicks & Mortar is brought to you by GetintheLoop for Business, the modern marketing platform that connects small businesses with people who want to shop local, first. Find out how easy it is to get started at GetintheLoop.ca/business


    Discover how you can bring GetintheLoop to your community and help small businesses, when they need it the most. Franchises now available. Learn more about becoming a GetintheLoop Local owner at GetintheLoopLocal.com


    If you know someone in small businesses who is defying the odds, adapting to the changed market conditions, finding ways to survive and thrive and think should be a guest on the podcast contact me:


    Twitter


    LinkedIn


    If you enjoyed this podcast, you may also enjoy "Love the Grind" a blog written by GetintheLoop's Founder/CEO Matt Crowell.


    Follow GetintheLoop on Social Media:


    Facebook


    Instagram


    Youtube


    LinkedIn

    • 1 hr 11 min

Customer Reviews

4.4 out of 5
38 Ratings

38 Ratings

Mr.Engineroom ,

Fuels my day!

Insight and energy from each episode has provoked creative thinking for me! Enjoy the time well spent.

vrchamp ,

Scratched an itch

I enjoy this podcast because it provides valuable insight and conversations. Well worth the time!

Canucks man123456789 ,

5 ⭐️⭐️⭐️⭐️⭐️

Great podcast to draw inspiration from fellow entrepreneurs!

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