Customer Experience Tip: Offer Stability, Control and Certainty Customer Experience Radio
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CX Tip: Offer Stability, Control and Certainty Lee Kantor: [00:00:05] Lee Kantor here from Business RadioX. Jill, today’s customer experience tip is offer stability control and certainty. Please tell us more. Jill Heineck: [00:00:15] You know, when things feel out of control, as humans, we crave stability and some control over what’s happening. How do [...]
CX Tip: Offer Stability, Control and Certainty Lee Kantor: [00:00:05] Lee Kantor here from Business RadioX. Jill, today’s customer experience tip is offer stability control and certainty. Please tell us more. Jill Heineck: [00:00:15] You know, when things feel out of control, as humans, we crave stability and some control over what’s happening. How do [...]