50 episodes

The world is a noisy place where you fight to be heard every day. Despite the fact that we have been taught at home and at school how to speak, none of us has had any training in how to listen. Multiple academic studies have shown that between 50% and 55% of your working day is spent listening, yet only 2% of people have been trained in how to listen.

We feel frustrated, isolated and confused because we aren't heard.

As a speaker, it takes absolutely no training to notice when someone isn't listening - they're distracted, they interrupt or drift away as you talk.

Yet the opposite is also true, without any training in how to listen we struggle to stay connected with the speaker and the discussion.

This results in unproductive workplaces where people fight to be heard and need to repeat themselves constantly, send emails to confirm what they said and then have follow-up meetings to ensure what was said was actually heard by those in the meeting. It's a downward spiral that drains energy from every conversation and reduces the productivity of organisations.

This podcast is about creating practical tips and techniques to improve your daily listening.

Listen for free

Deep Listening - Impact beyond words - Oscar Trimboli Oscar Trimboli

    • Business
    • 5.0 • 6 Ratings

The world is a noisy place where you fight to be heard every day. Despite the fact that we have been taught at home and at school how to speak, none of us has had any training in how to listen. Multiple academic studies have shown that between 50% and 55% of your working day is spent listening, yet only 2% of people have been trained in how to listen.

We feel frustrated, isolated and confused because we aren't heard.

As a speaker, it takes absolutely no training to notice when someone isn't listening - they're distracted, they interrupt or drift away as you talk.

Yet the opposite is also true, without any training in how to listen we struggle to stay connected with the speaker and the discussion.

This results in unproductive workplaces where people fight to be heard and need to repeat themselves constantly, send emails to confirm what they said and then have follow-up meetings to ensure what was said was actually heard by those in the meeting. It's a downward spiral that drains energy from every conversation and reduces the productivity of organisations.

This podcast is about creating practical tips and techniques to improve your daily listening.

Listen for free

    The Why, how, what and who of the Deep Listening Ambassador Community

    The Why, how, what and who of the Deep Listening Ambassador Community

    Deep Listening Ambassadors 2023
     
    The purpose of the Deep Listening Ambassadors Community is to create 100 Million Deep Listeners in the workplace.
    Be a listening role model in your community, not a perfect listener Being better than the last conversation Create a connection to useful listening resources Support other Deep Listening Ambassadors around the world The Deep Listening Ambassadors meet regularly across three time zones to understand, learn, and support each other to improve their listening.
     
    Background
    Born in December 2019, the Deep Listening Ambassador Community was named through a listening process. We asked people who wanted more information about listening if they would like a place to practice and improve their listening.
    Through a survey of 426 people, they voted, and the community agreed to call themselves Deep Listening Ambassadors.
    The community has
    grown 2,448 members across 19 countries explored how to bring Deep Listening into their workplace discussed how to make progress with their workplace listening during 93 online workshops across 3 time zones made connections with other Ambassadors provided feedback on how to listen – the book including title, structure, stories, and weekly exercises prototyped how to listen – an online course – including feedback about assessments, course structures, and pricing. Requested and provided input into a Deep Listening Accreditation  
    The group has grown organically, and with 2,448 people who have joined the community, I wanted to invite you to let me know how you would like to shape the Ambassador community in the next 12 months.
    If you would like to have your say in the future of the community, I invite you to complete this  5 minute survey.
     
    As a thank you for your time and commitment to the community and the process of listening, I will post a paperback copy of how to listen - discover the hidden key to better communication - the most comprehensive book about listening in the workplace to you, just for completing the survey.
    The survey must be completed on Midnight February 15, 2023 United States Pacific Time
    For everyone who completes the quiz will go into a draw. One person will be randomly drawn from the group, and they will be the winner of a bonus prize.
    Bonus Prize
    You will receive 10 copies of the book and a 45-minute listening online workshop for up to 20 people in your workplace. If you work for yourself, I will run this workshop for one of your clients or suppliers for up to 20 people.
    This workshop will need to be completed by June 30, 2023.
    www.oscartrimboli.com/feedback

    • 6 min
    The Assumptions That Stop Us From Listening Well

    The Assumptions That Stop Us From Listening Well

    Four Habits That Derail Listening, with Oscar Trimboli (episode 500)
    Dave's Interview interview notes in PDF format (free membership required)

    • 44 min
    Listening to you - a summary of your survey feedback and actions

    Listening to you - a summary of your survey feedback and actions

    Listening to you - a summary of your survey feedback and actions
    More Q&A episodes Shorter episodes Live episodes Actions
    Once a month continue with expert listener interviews Once a month your questions answered  
    https://www.oscartrimboli.com/howtolisten
    https://www.oscartrimboli.com/videoconference
    https://www.oscartrimboli.com/90days
    https://www.oscartrimboli.com/podcast/106
    https://www.oscartrimboli.com/podcast/104
    https://www.oscartrimboli.com/podcast/103
    https://www.oscartrimboli.com/podcast/102
    https://www.oscartrimboli.com/podcast/099
    https://www.oscartrimboli.com/podcast/097
    https://www.oscartrimboli.com/podcast/096
    https://www.oscartrimboli.com/podcast/095
    https://www.oscartrimboli.com/podcast/093
    https://www.oscartrimboli.com/podcast/090
    https://www.oscartrimboli.com/podcast/084
    https://www.oscartrimboli.com/podcast/082
    https://www.oscartrimboli.com/podcast/074
    https://www.oscartrimboli.com/podcast/068
    https://www.oscartrimboli.com/podcast/064
    https://www.oscartrimboli.com/podcast/054
    https://www.oscartrimboli.com/podcast/052
    https://www.oscartrimboli.com/podcast/035
    https://www.oscartrimboli.com/podcast/024
    https://www.oscartrimboli.com/podcast/007
    https://www.oscartrimboli.com/survey

    • 13 min
    November 2022 Listener Survey - 3 prizes available to win

    November 2022 Listener Survey - 3 prizes available to win

    G’day it’s Oscar, and I am in the middle of my listening season
    The difference between surveying and listening is taking action
    Based on your previous feedback, we have made the following changes to the Deep Listening podcast content and format
    Created the Deep Listening Ambassador Community of Practice Created the ultimate guide to listening during a video conference zoom edition Interviews + short tips and technique episodes including How to listen when you want to solve How to listen for actions during meetings How to listen in planning meetings Note-taking during the meeting Created YouTube videos as another way to find, search and access the podcast Shared Listener's questions and answers during podcast episodes www.oscartrimboli.com/survey is the always-on listening tool to catch what you think about the podcast
    Every episode of the podcast is available on 18 platforms including Amazon Alexa, Spotify, and YouTube which are just 3 of the 18 platforms which are available to listeners in 186 countries and territories globally
    Each episode includes a transcript that has been created and reviewed by a human. 
    As a thank you when you complete the survey, you will go into the draw which will be drawn randomly on November 24, 2022, at 12:00noon Australian Eastern Daylight Saving Time.
    1st prize - 10 paperback copies of how to listen - discover the hidden key to better communication - the most comprehensive book about listening in the workplace + a complimentary 45-minute webinar for you and 9 of your work colleagues about how to listen in the workplace

    • 4 min
    When NOT to Listen

    When NOT to Listen

    Oscar Trimboli: The sophisticated and paradoxical power of deciding if and when to listen. G'day, It's Oscar, and today we have a question from a Deep Listening Ambassador in Japan.
    Shaney: Hi Oscar. This is Shaney from Tsukuba Ibaraki, Japan, and my question is about listening as a leader.
    Do you have any suggestions about how to continue to listen deeply as a leader when you tend to receive comments, suggestions, and ideas from so many people all day every day.
    It can be quite surprising for people who are new to leadership positions to realize just how much time leaders spend listening to people and how tiring it can be when the fourth or the eighth person in a day asks you if you have a minute and then launches into a rant or a criticism or a suggestion of how to improve something.
    Listening is so very important to leadership, but it can also be really, really hard to listen to comments and suggestions all day long, especially because you feel a personal obligation to fix the problems that people bring to you.

     
    Oscar Trimboli: Thanks, Shaney. This is a wonderful paradoxical and universal question independent of organization, culture, location, or country.
    My favorite kind of question, if you like Shaney, have a question about listening in the workplace, email  podcast@oscartrimboli.com
    This question, it's a question about choice and timing.
    It could be about when to listen and when NOT to listen.
    It's also a question about attention and your listening batteries.
    When it comes to your listening batteries throughout the day, you need to check and notice what's your battery level right now is a green, yellow, red.
    You need to check what color your listening battery is before you start listening.
    Something I learned from James Clear in episode 67, advice is often context dependent.
    Shaney, I'm going to avoid giving you advice here as James points out questions can help you navigate beyond the context.
    Let's listen to how James explained it.

     
    James Clear: And one of the women that as a reader of mine and I talked to as I was working on the book, she lost a lot of weight, and she had this really great question that she carried around with her.
    Questions are often more useful than advice in the sense that advice is very context dependent.
    It's like, "Oh, it works in this situation, but what if you find yourself in a different situation now it doesn't apply as much."
    And the question that she carried around with her was what would a healthy person do?
    And so she could go from context to context and sort of have that question to reinforce the identity.
    That's actually in many ways, more useful than having a good workout program or a good diet plan because that you can only do once. But no matter where you're at, you can ask what would a healthy person do?

     
    Oscar Trimboli: Shaney, I'll share with you four types of questions, four categories of questions for groups of questions that have helped my other clients.
    It's important to understand that the question you are asked is very, very common and it's amplified when you're in a leadership role.
    The categories of the four questions are what, when, how, and who.
    Let's start with WHAT.
    What would make this a good conversation? What would make this a great conversation? What would make this an effective conversation? What do you want from this conversation? In the book, how to listen, we cover off the use of this question throughout the book, creating a listening compass for you and the other participants.
    It's a great way to hack the conversation to make it much shorter for you and for them.
    The reason we want to ask a WHAT question right up front is you want to understand the context for them and for you, because shortly I'm going to invite you to make a choice about when you should think about answering this question, Shaney.
    So let's move to WHEN
    Here's a group of questions to think about. When is the best time to discuss this wi

    • 26 min
    2022 Listener Survey - 3 prizes available to win

    2022 Listener Survey - 3 prizes available to win

    G’day it’s Oscar, and I am in the middle of my listening season
    The difference between surveying and listening is taking action
    Based on your previous feedback, we have made the following changes to the Deep Listening podcast content and format
    Created the Deep Listening Ambassador Community of Practice Created the ultimate guide to listening during a video conference zoom edition Interviews + short tips and technique episodes including How to listen when you want to solve How to listen for actions during meetings How to listen in planning meetings Note-taking during the meeting Created YouTube videos as another way to find, search and access the podcast Shared Listener's questions and answers during podcast episodes www.oscartrimboli.com/survey is the always-on listening tool to catch what you think about the podcast
    Every episode of the podcast is available on 18 platforms including Amazon Alexa, Spotify, and YouTube which are just 3 of the 18 platforms which are available to listeners in 186 countries and territories globally
    Each episode includes a transcript that has been created and reviewed by a human. 
    As a thank you when you complete the survey, you will go into the draw which will be drawn randomly on November 24, 2022, at 12:00noon Australian Eastern Daylight Saving Time.
    1st prize - 10 paperback copies of how to listen - discover the hidden key to better communication - the most comprehensive book about listening in the workplace + a complimentary 45-minute webinar for you and 9 of your work colleagues about how to listen in the workplace
    2nd prize - 10 paperback copies of how to listen - discover the hidden key to better communication - the most comprehensive book about listening in the workplace
    3rd prize - 2 paperback copies of how to listen - discover the hidden key to better communication - the most comprehensive book about listening in the workplace
    A quick reminder, oscartrimboli.com/survey to shape the future of your Deep Listening podcast and go into the draw to win one of three prizes
    Thanks for listening

    • 4 min

Customer Reviews

5.0 out of 5
6 Ratings

6 Ratings

michelle ler ,

Learn something new every time I listen

This podcast has given me a deep appreciation for just how nuanced this topic is. Such a terrific breadth of guests as well.

Aquain ,

Thank you Oscar

This podcast has helped me learn to listen to myself and others. This has been a life-saving practice as I live with a spouse with PTSD and I with anger issues. The practice of listening and communicating, in conjunction with spousal therapy has lead to a transformation in our relationship. Thank you.

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