34 min
E.16 Navigating the metaverse, AR and the new experience economy as a retailer (ft. the Retail Prophet) The Ecom Edge
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- Entrepreneurship
The impressive rates of digital adoption and retail tech development over the last two years have led to the genesis of a new retailer species. A type of retailer that is smarter, more agile and is evolving to compete with the likes of Amazon.
Doug Stephens, aka. The Retail Prophet, is a top retail influencer and Fortune 100 business advisor. In this episode, Stephen dives into the future of retail and the demands of the new experience economy. How can retailers like you navigate the metaverse, AR, AI (and many other emerging technologies) to remain top of mind for consumers?
Press play to find out.
Topics covered:
1:00 Who is Doug Stephens (aka. the Retail Prophet)?
1:16 Could retailers have predicted the disruptions of 2022?
4:03 Were retailers prepared for the pandemic?
5:20 Shoppers want to buy more post-pandemic; but how are their new purchasing habits different?
9:25 In-store, online, or social commerce? What does the “new norm” for retail look like?
10:33 How can retailers deliver a shopping journey that meets the demands of today’s experience economy?
13:02 What opportunities does the metaverse bring for retailers?
18:24 How can retailers prepare for the metaverse and use this technology as major competitive advantage?
20:01 When is VR not the right choice for your company?
22:17 What promising tech should retailers be exploring and investing on in 2023?
24:12 Why have retailers stepped away from 3D printing technologies?
27:02 What myths are preventing retailers from adopting AI on their online stores? What are the consequences of failing to deliver personalized journeys?
31:40 What are practical ways retailers can build customer loyalty and an engaged community?
The impressive rates of digital adoption and retail tech development over the last two years have led to the genesis of a new retailer species. A type of retailer that is smarter, more agile and is evolving to compete with the likes of Amazon.
Doug Stephens, aka. The Retail Prophet, is a top retail influencer and Fortune 100 business advisor. In this episode, Stephen dives into the future of retail and the demands of the new experience economy. How can retailers like you navigate the metaverse, AR, AI (and many other emerging technologies) to remain top of mind for consumers?
Press play to find out.
Topics covered:
1:00 Who is Doug Stephens (aka. the Retail Prophet)?
1:16 Could retailers have predicted the disruptions of 2022?
4:03 Were retailers prepared for the pandemic?
5:20 Shoppers want to buy more post-pandemic; but how are their new purchasing habits different?
9:25 In-store, online, or social commerce? What does the “new norm” for retail look like?
10:33 How can retailers deliver a shopping journey that meets the demands of today’s experience economy?
13:02 What opportunities does the metaverse bring for retailers?
18:24 How can retailers prepare for the metaverse and use this technology as major competitive advantage?
20:01 When is VR not the right choice for your company?
22:17 What promising tech should retailers be exploring and investing on in 2023?
24:12 Why have retailers stepped away from 3D printing technologies?
27:02 What myths are preventing retailers from adopting AI on their online stores? What are the consequences of failing to deliver personalized journeys?
31:40 What are practical ways retailers can build customer loyalty and an engaged community?
34 min