30 min

Episode 1 - Customer Success, Explained - Anthony Karim Ingram CX Express with Bibi Sofowote

    • Management

“Customer Success is Managed Services on steroids.”
This unique phrasing is how VP of Vendor Management at Ingram Micro, Anthony Karim, describes Customer Success.
My discussion with Anthony, titled “Customer Success, Explained,” touches on the commoditization of technology as well as the position of Ingram Micro in the Customer Success journey.
 
📱Instagram - https://www.instagram.com/ingrammicrocanada/
@IngramMicroCA
#IngramCXexpress .. #IngramCustomerExperience
🖥 Web - http://blog.ingrammicro.ca/cx-express-hub
.

“Customer Success is Managed Services on steroids.”
This unique phrasing is how VP of Vendor Management at Ingram Micro, Anthony Karim, describes Customer Success.
My discussion with Anthony, titled “Customer Success, Explained,” touches on the commoditization of technology as well as the position of Ingram Micro in the Customer Success journey.
 
📱Instagram - https://www.instagram.com/ingrammicrocanada/
@IngramMicroCA
#IngramCXexpress .. #IngramCustomerExperience
🖥 Web - http://blog.ingrammicro.ca/cx-express-hub
.

30 min

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