From Peer to Manager: Mastering Empathetic Leadership Transitions using Empathy with Erica Zygelman Tactical Empathy

In this conversation, Erica Zygelman, a leadership coach and consultant, discusses the importance of empathy in leadership. She shares her background in tech and media and how the lack of support and training for new leaders inspired her to become a leadership development coach. Erica defines empathy as understanding, appreciating, and valuing other people's perspectives, feelings, thoughts, and needs. She explains that empathy is a crucial skill for leaders to develop and highlights the misconception that empathy is a waste of time in the workplace. Erica also provides tips for transitioning from a peer to a manager and shares practices to build empathy muscles.