44 min
How to Be a Powered On Pro PGA of Canada Podcasts
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- Golf
The relevancy of the PGA Professional is no more important than it is today. In this energy filled episode, Golf Industry Guru co-founder James Cronk describes what he means by a 'powered-on pro' and the leadership traits and characteristics of the modern day professional. James and host Mark Roe dive into the challenges facing today's leader, how your club become the employer of choice in your market, the evolution of the role of a PGA member, the opportunities in a post-COVID workforce, and much more. Don't miss this invigorating episode that is bound to give you the motivation, energy, and tips and tricks to elevate your role in the industry and beyond.
About James Cronk
James Cronk is a club industry leader with over 30 years-experience in the golf and service industry. He has presented keynote sessions and workshop seminars at major golf industry events around the world, including the NGCOA National Conference (16 times), the Asia Pacific Golf Summit (6 times including India in November 2019), the European Golf Business Conference (3 times including Portugal 2020), the CMAA World Conference (twice) and many more. In 2022 he was the keynote speaker at the Australian Club Managers Conference in Melbourne.
A former golf professional and club manager, James’s has real life experience in the industry, and his success as a leader is evident in the recognitions bestowed upon himself and his teams, including his facility being recognized by Golf Digest as having the ‘5th Best Customer Service in North America’ and being rated by BC Business Magazine as one of British Columbia’s ‘Top Ten Employers’.
His company CRONK GROUP helps clubs and organizations achieve their goals and increase their profits by improving their systems, their service, and their people. In 2022 James and his business partner Scott Masse launched GOLF INDUSTRY GURU, a global on-line training platform for golf clubs featuring tools, tips, templates, videos, and blogs from many of the world’s leading golf and hospitality industry gurus.
The relevancy of the PGA Professional is no more important than it is today. In this energy filled episode, Golf Industry Guru co-founder James Cronk describes what he means by a 'powered-on pro' and the leadership traits and characteristics of the modern day professional. James and host Mark Roe dive into the challenges facing today's leader, how your club become the employer of choice in your market, the evolution of the role of a PGA member, the opportunities in a post-COVID workforce, and much more. Don't miss this invigorating episode that is bound to give you the motivation, energy, and tips and tricks to elevate your role in the industry and beyond.
About James Cronk
James Cronk is a club industry leader with over 30 years-experience in the golf and service industry. He has presented keynote sessions and workshop seminars at major golf industry events around the world, including the NGCOA National Conference (16 times), the Asia Pacific Golf Summit (6 times including India in November 2019), the European Golf Business Conference (3 times including Portugal 2020), the CMAA World Conference (twice) and many more. In 2022 he was the keynote speaker at the Australian Club Managers Conference in Melbourne.
A former golf professional and club manager, James’s has real life experience in the industry, and his success as a leader is evident in the recognitions bestowed upon himself and his teams, including his facility being recognized by Golf Digest as having the ‘5th Best Customer Service in North America’ and being rated by BC Business Magazine as one of British Columbia’s ‘Top Ten Employers’.
His company CRONK GROUP helps clubs and organizations achieve their goals and increase their profits by improving their systems, their service, and their people. In 2022 James and his business partner Scott Masse launched GOLF INDUSTRY GURU, a global on-line training platform for golf clubs featuring tools, tips, templates, videos, and blogs from many of the world’s leading golf and hospitality industry gurus.
44 min