How To Optimize Peak Season Customer Service Through Human Touch & Automation | #222 Jordan Brown Ecommerce Coffee Break – Podcast for Shopify Stores and DTC Brands. Perfect for everyone who sells online.

In this podcast episode, we discuss how you can optimize your customer services during peak seasons through a combination of human touch and automation. Our featured guest on the show is Jordan Brown, Founder of Omnie Integrated Services Inc. at omniecsr.com.

On the Show Today, You’ll Learn:
Why customer service is vital for ecommerce success in Q4What challenges merchants do face with evolving customer expectationsHow automation can help small and medium enterprises scale in Q4Why ChatGPT is capable of streamlining customer supportWhat strategies boost sales through personalized customer interactionsWhy personalization is key to generating revenue from customer supportTools and strategies that enhance customer experience and loyaltyLinks & Resources

Website: https://omniecsr.com/
Shopify App Store: https://apps.shopify.com/omnie-branded-live-support
LinkedIn: https://www.linkedin.com/in/jordangbrown1/
Get access to more free resources by visiting the podcast episode page at
bit.ly/3EgO4n8



Episode Sponsor

For inquiries about becoming a guest or sponsoring the podcast, email claus@clauslauter.com.



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