IM Landscape Growth Podcast

Intrigue Media

A landscape growth podcast where entrepreneurs help entrepreneurs grow faster, better, and stronger in leadership, sales, recruiting, and operational excellence.

  1. The #1 Growth Constraint in the Green Industry | Aaron Whitener of ACE Outdoor

    OCT 22

    The #1 Growth Constraint in the Green Industry | Aaron Whitener of ACE Outdoor

    00:31 – 02:30 | Intro + Origins Rob and Aaron reminisce about meeting on a beach in Mexico. Aaron shares his start cutting grass at 16 and how a side hustle became a 24-year career. 03:00 – 04:30 | Today’s ACE Outdoor $14 million revenue, 150 employees, 3 locations in southeast Michigan—primarily commercial lawn and snow services. 04:30 – 06:00 | Biggest Growth Constraint Relationships are everything — with clients and employees. Longevity of relationships beats short-term wins. 06:30 – 08:30 | Breaking the Muddy Middle Aaron explains the shift from solo operator to team builder. Pain and determination pushed him past the “middle trap.” 09:00 – 10:30 | When You Can Hire Real Leaders Around $3 million is the inflection point where you can bring in true leadership talent — not just task doers. 11:00 – 13:45 | Hiring People Smarter Than You Aaron’s big breakthrough came from bringing in leaders who told him what he needed to do, not the other way around. 15:00 – 17:30 | Clarity + Vision “Figure out what you want and learn to ask for it.” Aaron shares how he documents a 3-year vision and reviews it with his team annually. 17:30 – 21:00 | Gratitude and Mindset Aaron credits faith, gratitude, and perspective for keeping him grounded through chaos and success. 21:00 – 25:00 | Family vs Team Culture A family loves you no matter what; a team requires you to add value. Everyone has a role and shared goal. 25:00 – 29:30 | Vision, Metrics & Money ACE ties clear vision to measurable KPIs and bonuses based on division and company-wide performance. 29:30 – 33:30 | Open Financial Leadership Monthly budget-vs-actual reviews for the top 20 %. Aspire software gives real-time gross-margin visibility. 32:30 – 34:45 | Continuous Learning & Faith Aaron leans on church, podcasts, books, and industry events to keep growing as a leader. 35:00 – 38:00 | Building Relationships with Staff Micro-moments matter — say hi, ask about the weekend, remember names. Trust is built in small interactions. 38:30 – 41:20 | Vision Takes Time Visioning is a weeks-long process of reflection, not a one-hour meeting. Start with the 20-year goal and work backward. 41:20 – 42:45 | Final Thoughts + Book Shoutouts Aaron cites Gino Wickman’s Traction and EOS as core frameworks for clarity and execution.

    43 min
  2. OCT 2

    Sergi: Landscaping CEO’s Secret to Growth: Fixing the Leader Bottleneck

    TimestampTopic01:04From Hobby to CEO: Tiffany Sergi's journey to leading Landscapes by D&J after quitting nursing school to take over the business.02:27The Primary Growth Constraint: Leaders themselves being a bottleneck is the biggest thing holding entrepreneurs back in the green industry.03:10Changing Culture: How self-reflection and implementing core values changed the company culture, starting with the leader.03:59The Core Values "FEATT" Acronym: Fun/Family, Excellence, Accountability, Transparency, and Teamwork.07:19Authentic Reinforcement: Creating a weekly core value winner who receives $20 to reinforce desired behavior.09:56Business Scale: Landscapes by D&J is currently around $4 million in revenue, aiming to flip to 70% commercial.10:30Personal Hurdles: Overcoming imposter syndrome as a female leader in a technical industry and hiring a fractional CFO to manage financial analysis.11:47The Superpower of Support: Acknowledging weaknesses and bringing in strong support (SME, fractional CFO) is a critical leadership style.13:20Fighting Imposter Syndrome: Reflecting on past successes and the team created to shift the framework and focus on the mission.14:49The Delegation Hurdle: The next biggest constraint is still being the bottleneck by having a hard time delegating ("I can do it quicker").17:47Balancing Profit and Capacity: How adding administrative salaries (heavy G&A) is an investment that frees up the CEO for higher-leverage, revenue-capturing activities.20:48The Accountability Chart Exercise (EOS): Placing roles and tasks in buckets, not people, to identify where tasks fall and reveal necessary new positions (like Director of Operations).24:49The Hard Part of Leadership: Tiffany walks through the difficult process of terminating employees, grounding the decision in the company's core values.27:52The Arrogance of Cocooning: The flawed thought process of keeping someone for the sake of "not messing up their life" at the expense of the whole company.29:30The Biggest Lesson: "Look in the mirror and not through the window." The culture is a reflection of the leader.30:36Resource Recommendations: Traction, How to Be a Great Boss (Gino Wickman/EOS), and Leaders Eat Last (Simon Sinek).Export to Sheets

    33 min
  3. The $30M Lawn Empire: Kurt LaButte's 46-Year Growth Playbook

    SEP 24

    The $30M Lawn Empire: Kurt LaButte's 46-Year Growth Playbook

    “I was the bottleneck. The biggest growth constraint was me learning to get out of the way.” - Burt Labutte Resources Mentioned in This Episode:Todd Services - Kurt LaButte's company Peer Group: Jeffrey Scott Consulting – growth-focused landscape peer groups Books/Authors: Simon Sinek – leadership and “Start With Why” principles AI and leadership books (unnamed, referenced as part of Kurt’s learning path) Game and Business: Referenced as a recommended resource for understanding measurement in business Topics Discussed:00:01 – Intro: Rob welcomes Kurt LaButte of Todd Services01:13 – The origin story: mowing lawns with rowboats and the “Todd” name04:03 – From small beginnings to $28M and 180 employees07:28 – Biggest growth constraint? Himself—learning to get out of the way08:24 – Surviving the 2008 crash: $10M down to $4M and losing his brother10:18 – The turning point: realizing he was the bottleneck12:09 – Joining a peer group and embracing lifelong learning13:25 – Shifting from dictatorship to open leadership culture15:44 – Tactical advice: sharing numbers, goals, and listening to staff18:23 – Helping employees align personal goals with company direction21:06 – Building for second generation and long-term retirements23:33 – Why stepping away empowers teams and strengthens culture28:28 – The fear of taking time off and advice for small business owners30:24 – Learning numbers early and why metrics matter34:36 – The value of patience, brand, and consistency in growth37:24 – The power of peer groups for accountability and growth39:16 – Books and resources: Simon Sinek, Jeffrey Scott Consulting, AI leadership titles41:00 – Closing thoughts and gratitudeActionable Key Takeaways:Get out of your own way – Leaders often create bottlenecks by micromanaging. Growth requires trust and delegation.Know your numbers – Don’t rely on guesswork; margins, costs, and metrics are non-negotiable for scaling.Embrace learning – Books, peer groups, and outside resources are critical, even if you’re an “old dog.”Share goals openly – Transparency with numbers and objectives boosts accountability and team motivation.Prioritize culture – People thrive when they feel safe making mistakes, voicing ideas, and aligning personal goals with company goals.Play the long game – Brand reputation and consistency compound over decades, not months.Step away sometimes – Taking time off creates space for your team to step up and develop autonomy.

    38 min
  4. Scott Grams: Solving Labour Shortages and Middle Management Challenges in Landscaping

    SEP 9

    Scott Grams: Solving Labour Shortages and Middle Management Challenges in Landscaping

    "Just like you wouldn’t expect to change the culture with just one person, the same goes for landscaping—true transformation comes when we embrace diverse perspectives at the leadership table." – Scott Grams Resources Mentioned in This Episode:Landscape Illinois: https://landscapeillinois.org – the main association for the Illinois landscape industry. Unreasonable Hospitality by Will Guidara: Amazon link to the book – A book focused on going above and beyond in customer service, offering insights for the landscaping industry. Malcolm Gladwell's books and podcasts: Malcolm Gladwell's website – Known for his books and the podcast Revisionist History, where he explores social behavior and culture. Perplexity AI: https://www.perplexity.ai – An AI tool recommended by Scott for conducting deep dives into regulations and laws. Topics Discussed:(00:02) - Introduction to Scott Grams and Landscape Illinois(02:06) - Scott’s background and current focus as Executive Director(04:23) - Scott discusses the primary growth constraint in the landscape industry today(06:05) - The impact of private equity and the rise of middle management demand(09:42) - How companies are retaining middle management through flexibility and benefits(13:33) - The landscape industry’s openness to sharing and collaboration(16:19) - The value of association engagement and niche demographic groups(19:57) - The importance of networking and mentoring in landscape growth(21:58) - Insights into legislative efforts and lobbying within the landscape industry(29:21) - AI and its growing role in landscape industry operations(33:49) - Educating the landscape community on AI adoption and its potential benefitsActionable Key Takeaways:Middle management is the most crucial but hardest-to-find tier in the landscaping industry today.Flexibility, better benefits, and team-building efforts can significantly improve retention of middle managers.Engagement with industry associations like Landscape Illinois provides a direct path to professional growth and knowledge sharing.Cultivating a strong professional network early in your career can be a game changer for long-term success.Industry growth often hinges on the collaboration and shared knowledge between competitors in the landscape design-build sector.Adopting AI tools in everyday operations, from communication to research, can save time and boost efficiency.Lobbying and legislative engagement are critical to protecting the landscape industry from restrictive regulations.

    44 min

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A landscape growth podcast where entrepreneurs help entrepreneurs grow faster, better, and stronger in leadership, sales, recruiting, and operational excellence.

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