Investment Complaints: OBSI is your one-stop shop We fight for that

Sarah Bradley, the Ombudsman and CEO of the Ombudsman for Banking Services and Investments (OBSI) joins PIAC to talk about how retail investors in Canada can complain about their investment problems, both to their investment advisers and to the OBSI, the single-source independent investment ombudsman service. OBSI is free but needs some additional powers to make its decisions truly effective and we talk that through.