Reshape Digital OPIN

This week, the Supreme Court ruled that it would uphold a prior verdict against Domino's Pizza, in a case where a man with visual impairment was unable to order a pizza using their inaccessible website and mobile app.

This outcome is a victory for web accessibility advocates worldwide. Domino's Pizza's brand perception also takes a hit in the process. But why deny the people pizza in the first place? Accessible and usable web experiences represent a multi-billion dollar business opportunity. In today's episode, we unpack why some organizations fight web accessibility regulations and what it means for their brands.

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With fears of an impending recession, we look back at the events of 2008. The recession was more than 10 years ago, but we still feel the effects today. How can young people leverage their digital skillsets to recession-proof their careers? How can small (and large) businesses protect themselves from the effects of an economic downturn?

Today on Reshape Digital we discuss how artificial intelligence can be used to make usability testing on the web more accurate, more objective, and more cost-effective at scale. But can it completely replace human processes? This episode features two surprise guests to discuss the future of AI!

Today on Reshape Digital we dive deep into Dark Patterns - deceptive UX techniques used by online businesses to trick users into doing things that they did not intend on doing.

You’ll learn exactly what dark patterns are, some examples of dark patterns (from auto-recurring purchases to meaningless countdown clocks), and what exactly the difference is between a light pattern and a dark pattern: it’s not as clear as you’d think.

This week we talk to JP Michel, founder of SparkPath and inventor of the Challenge Cards. JP’s mission is to inspire and guide young people to build extraordinary careers using the challenge mindset. Learn how the challenge mindset can be used to inspire a new generation of workers, and how it can be applied within the current workforce.

Learn more about JP and SparkPath at mysparkpath.com

Today's episode features Blake Robson and Coady McCormick of Siteimprove. In this follow up to our recent event Web Accessibility and the Digital Journey, we discuss techniques for evolving your website. In order to optimize your website and sustain the value of your digital investments, you need to evolve.