Covid-19 rushed into our lives. For some business leaders, the impact was immediately devastating; operations ceased and layoffs were initiated. For others, the experience was manageable but required speedy innovation.Our vision is to create a space where local leaders can have frank conversations about the ups and downs of doing business on Vancouver Island. Our focus in the first season will be about navigating both the opportunities and challenges that the pandemic presents but as time moves forward our focus will shift as businesses evolve. And to be clear, this isn't a podcast just about technology, it's more about business, specifically business on the Island.
Recruiting with Microsoft Teams
At Smart Dolphins IT, we use Microsoft 365 apps like Bookings, Teams and OneNote to enhance our efficiency during recruitment. In this podcast, we share how these tools have streamlined this process.
What your small business needs to know about Microsoft’s New Commerce Experience
Microsoft is making two significant changes which are getting conflated: price changes to seat-based subscriptions and the launching of the New Commerce Experience (NCE). In this brief session, President Dave Monahan and COO Jesse Smith summarize the changes and explain how Smart Dolphins IT is helping our clients navigate them.
Leading with values: A conversation with David Logan of Duttons & Co.
In this episode, Paul and Dave talk with Co-owner David Logan of Duttons Property Management & Boutique Real Estate Sales, a Victoria-based firm located in the heart of Fairfield. The three engage in conversation about workplace culture, leading with values and the Entrepreneurial Operating System (EOS) — a system of concepts and tools that leaders can apply to help manage and strengthen their businesses.
David passionately shares his optimism of the local real estate market and the economic resilience of the city itself to continue to thrive despite the unprecedented economic impact on some sectors of the local economy caused by the pandemic.
Risk management and maintaining a strong security-minded culture at your small business
In this episode, Paul Holmes, and fellow Smart Dolphins employee, Ty Hedden, introduce listeners to Aaron Kraus, information systems and cloud security trainer and consultant. The three of them talk about cybersecurity through the lens of risk management. They outline some of the different types of risks, interesting socioeconomic motivations behind hacking and the tools that are used to exploit software vulnerabilities. Paul, Ty and Aaron conclude with a discussion on just how important it is to maintain a strong security-minded culture in a business environment where technology permeates everything we do.
Resilience and collaboration within the downtown Victoria business community
In our first episode of Season 3, Paul Holmes, chats with Jeff Bray executive director of the Downtown Victoria Business Association (DVBA). Despite the ongoing challenges due to the pandemic, Jeff draws attention to the resilience and collaboration of the downtown business community. He talks about two specific marketing campaigns “Save the Sales” and “Downtown Deliveries” — both initiatives that were created to get folks supporting downtown Victoria businesses. Jeff highlights the vibrancy of the downtown core and encourages listeners to get to know some of the business owners who bring energy and life to our city in their Meet Downtown campaign.
In conversation with Eric Jordan
In our final episode of Season 2, we talk with Eric Jordan CEO of Codename Entertainment.
Eric shares with us some business and industry highlights from the past year, emphasizing the significance of “discovery” and internal marketing. He breaks down for the listening audience, some common misconceptions about gamers and the terminology that the industry uses to define them.
During the thought-provoking, 64-minute podcast, Eric shares with us compelling insights of the transition he experienced from selling his previous company, PureEdge Solutions, to IBM and the deeply personal journey that landed him in a position where he gets to bring people happiness everyday in his role at Codename.