ISV Talks

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Interviews with leading ISVs, VARs and ERP consultants that lead to successful business connections in the ERP marketplace.

  1. May 29

    How Red Maple Delivers True Payment Processor Choice for Dynamics ERP

    In this episode of ISV Talks, Carol Livingston from Dynamics Connections interviews John Pleau from Red Maple, a long time Microsoft focused ISV that delivers flexible payment solutions for Dynamics 365. John shares Red Maple’s twenty year history of working exclusively in the Microsoft ecosystem and explains why their approach stands out. Red Maple gives merchants and partners full freedom to choose their payment processor rather than being locked into a single provider. John walks through Red Maple’s embedded payment solution for Business Central and highlights the features customers value most. These include support for multiple processors, international currencies, SEPA and GDPR requirements, surcharging with InterPayments, and advanced cost saving tools like Level 2, Level 3, and CEDP processing. He explains how these capabilities can reduce interchange fees and create instant ROI for customers. The conversation also covers tokenization, fraud prevention, authorization workflows for backorders and partial shipments, in person payments without a full POS system, Click to Pay, and Red Maple’s customer payment portal called Clever Division. John also notes that Red Maple supports ACH and offers a commissions management product used by many customers. John shares trends he is seeing in the market, including strong growth in Business Central, increased demand for processor choice, and interest in new technologies like Apple Tap to Pay on iPhone and real time payments. He also mentions that more companies are moving from NetSuite and Acumatica to Business Central and appreciate Red Maple’s flexibility. The episode closes with the key theme driving customers to Red Maple. Merchants want freedom, choice, and cost savings. Red Maple’s processor agnostic approach gives them exactly that.  www.redmaple.com

    21 min
  2. ISV Talks Summit NA 2025 Edition: How Simple Conversations Spark Big Solutions

    Apr 1

    ISV Talks Summit NA 2025 Edition: How Simple Conversations Spark Big Solutions

    On this special edition of ISV Talks, Carol Livingston was able to sit down with Chris Giesbrecht, Manager of IT and Business Analytics at AgriHub Inc during Community Summit NA 2025. Chris manages a very complex GP system with over 13+ ISVs and roughly 200 users. We get specific about what Chris is hunting for at Summit: practical AI and automation that helps people today. We discussed his experience in attending Summit NA as a user over several years and also more recently as a speaker and panelist.  Chris explains why AgriHub is taking a year to evaluate options regarding the GP end of life and the path to an ERP migration, learning from peers who have already done GP to Dynamics 365 Business Central migrations, and avoid getting caught in the last-minute rush. We also spend time on the part that can make or break a project: change management, user adoption, and getting people involved early so the new system actually fits how work should happen. He also shares great advice for first‑time attendees—don’t be afraid to introduce yourself, ask questions, and explore. From unexpected lunch‑table connections to learning from peers who share the same challenges, Chris highlights what so many attendees discover each year: you’re never alone in your ERP journey. The best insights often come from simply talking to other users, asking questions in sessions, and stepping a little outside your comfort zone. You never know which conversation or solution will help you solve tomorrow’s problem.

    12 min
  3. News Desk from Summit NA 2025: XPR365 on Native BigCommerce–BC Integration

    Mar 3

    News Desk from Summit NA 2025: XPR365 on Native BigCommerce–BC Integration

    Big growth happens when sales reality meets operational truth, and that’s the heart of this ISV Talks episode with Alex Vandereycken  from XPR365. We dig into their new connector that unifies BigCommerce with Microsoft Dynamics 365 Business Central, then close the loop with PayFabric for payments and ShipperHQ for shipping. It’s a cleaner, more reliable order‑to‑cash flow built for real B2B complexity—contract pricing, account hierarchies, approvals, and delivery promises that don’t fall apart once the order hits the ERP. Recorded at the Community Summit New Desk booth, the conversation tracks how far the ecosystem has come since 2018 and why companies are tired of brittle middleware. Alex shares how booth demos showed orders flowing from storefront to ERP with payment and shipping logic intact, generating strong interest—helped by XPR365’s credibility as the team behind the Shopify Connector Microsoft acquired in 2022. We explore why manufacturers and distributors need deep ERP alignment rather than duct tape, and how this connector honors Business Central’s account‑level rules while reducing exceptions and tightening reconciliation. With ShipperHQ adding carrier intelligence to the same flow, sales and operations finally share one version of the promise. We wrap with field notes for Summit sponsors: visibility matters more than booth size, and the real wins come from walking the floor, meeting partners, and showing customers how tight integrations remove manual work and unlock revenue. For anyone building a B2B commerce stack on BigCommerce and Business Central—and wanting payments and shipping to “just work”—this episode lays out the playbook. Follow the show, share it with a teammate who owns B2B commerce or ERP, and leave a quick review to help others find it. Your feedback shapes what we dig into next.

    8 min

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Interviews with leading ISVs, VARs and ERP consultants that lead to successful business connections in the ERP marketplace.