Hear directly from C-level executives in payments/fintech about industry trends, successful strategies, products, services, and what the future holds for the payments/fintech industry. We cover the entire industry from merchant acquiring, payment processing, ISOs, payfacs, fraud, security, issuing, b2b, fintech, to start-ups, if it goes on in payments we will be talking about it.
Dimitri Akhrin, President of IRIS CRM | Episode 79
That was Dimitri Akhrin, the founder and President of IRIS CRM and he is our special guest on episode 79 of the Leaders in Payments podcast. Dimitri was born in the Ukraine and his family moved to New York when he was 8 years old. He went to high school and college in New York. He started his first business when he was 12 years old and started in payments in high school and has worked in every role in a payments company from appointment setter to sales to becoming an ISO. IRIS CRM where IRIS stands for integrated reporting is simple – is a business management system designed for payments – it is an ISO enablement platform that helps companies that sell merchant services. Customers use IRIS to track leads, it has an electronic signature process for boarding a merchant, a help desk system, residual reporting and more. IRIS CRM services more than 200 ISOs which represents over 300,000 active merchants.
D&I SERIES - Garima Shah, President of Biller Genie | Episode 78
This episode is part of our special series focused on Diversity and Inclusion. In this series I will be talking with leaders in the payments industry (and maybe some experts from outside of the industry) about diversity and inclusion. It has been proven that a diverse workforce and diverse management team leads to increased creativity, better decision making, reduced employee turnover and increased profit – as well as many other benefits that we will be talking about. I’m honored to be joined on the twelfth episode of our special series on D&I by Garima Shah, the president at Biller Genie. As Biller Genie president, Garima Shah can usually be found (and heard) reviewing company financials, finding strategic business opportunities, managing the Biller Genie team - and serving as volunteer dancer for the team’s social media videos. More competitive than Conor McGregor, as a child Garima would do anything it took to win at monopoly (and still does), which pushed her to pursue an MBA in the competitive fields of entrepreneurship and finance.
D&I SERIES - Kristy Richardson, CEO of USPAY Group | Episode 77
This episode is part of our special series focused on Diversity and Inclusion. In this series I will be talking with leaders in the payments industry (and maybe some experts from outside of the industry) about diversity and inclusion. It has been proven that a diverse workforce and diverse management team leads to increased creativity, better decision making, reduced employee turnover and increased profit – as well as many other benefits that we will be talking about. I’m honored to be joined on the eleventh episode of our special series on D&I by Kristy Richardson, the CEO of USPay Group. Kristy has been with USPAY since its inception in 2005. In January of this year, she was named the CEO. Prior to being named the CEO, she was the Chief Operating Officer where her primary focus was on managing all aspects of the merchant boarding process, POS equipment programming and deployment, risk management and loss prevention, client services and merchant quality assurance and retention. Kristy previously served as Director of Corporate Services for Federated Payment Systems. Kristy has over 15 years of concentrated experience overseeing company operations with concentrations in risk management, underwriting and client services. Her diverse experience and constant diligence to stay current on industry developments, makes her an invaluable asset to the USPAY Team.
Anand Goel, President & CEO of Optimized Payments | Episode 76
Anand Goel the President and CEO at Optimized Payments is our special guest this week on episode 76 of the Leaders in Payments podcast. Anand went to middle school in Baton Rouge, Louisiana, high school in Houston Texas and went University of Texas in Austin for his undergrad degree. He worked at MCI Telecommunications in a management training program, left there and got his MBA from Babson College and stayed in Boston. And in his words “I got into the payments industry because of a girl.” Ultimately leaving Boston for Atlanta – where he went to work for Elavon. Optimized Payments is a payments analytics and consulting firm that has been in business for 14 years. They allow organizations to measure or benchmark the performance of their payments. They built a one-of-a-kind SaaS platform that consumes transaction data from all the big acquirers to not only help their customers save money by reducing the cost of accepting payments but also to enhance or drive revenue as well as many other interesting use-cases.
Michael Tomko, COO at CardX | Episode 75
Michael Tomko the COO at CardX is our special guest this week on episode 75 of the Leaders in Payments podcast. Michael grew up Columbus Ohio, went to Harvard College studying philosophy and then went to Harvard Law School and initially worked in real estate. He actually went to high school and Harvard Law School with the CardX CEO Jonathon Razi. CardX is a fintech company that makes it easy for businesses to accept payments – with a focus on the credit card surcharging model. The company was started in 2013 and actually doubled their headcount during the last year. Their distribution is through their channel partners – so ISOs, ISVs and others sell the CardX solution. CardX is the only company in payments that leads with surcharging. Everything that CardX has built is focused on the surcharging model first. They are most differentiated for larger merchants typically selling online with larger ticket items. The surcharging model doesn’t work well for smaller ticket card present businesses.
Dov Marmor, COO North America at Railsbank | Episode 74
Dov Marmor, the COO of North American at Railsbank is our special guest this week on episode 74 of the Leaders in Payments podcast. Dov grew up in Miami, spent 13 or 14 years in New York and now lives in Las Angeles with his wife and 3 kids and dog Batman. He got his undergraduate degree at University of Maryland and his masters at Cornell. Railsbank is a platform that allows any company to become its own fintech. The company has been around 4 years, is headquartered in the UK, has about 200+ customers on the platform and 3 million end users and is live on 3 continents. Railsbank has gone to market in the U.S. with a credit card as a service model. There are four verticals within fintech that they target including, lending, neo-banks, investment and personal finance, and cryptocurrency. Outside of fintech their customers are major brands like large tech companies, large retailers, airlines – basically anyone that has a co-branded credit card today.