Leadership Includes Trust, Hope, Humility & Empathy with Rich Levene Customers First Podcast

In this episode, Tacey is joined by the Founder of Dignity Leadership Consulting & Author of "You're Doing It Wrong, Stop Managing & Start Leading," Rich Levene. 
Rich discusses his journey from being a high producer to learning what true leadership is through his master's program. He emphasizes the importance of trust, hope, humility, and empathy in leadership and how building a culture of leadership within a business involves everyone, not just those in formal leadership roles. Tune in to hear more about Rich's rich insights and experiences in leadership and personal growth!
Timestamps:
3:17: The Importance of Doing It Right
5:56: Leader vs. Manager Distinction
6:36: Leading People, Managing Things
9:48: Collaboration vs. Cooperation
10:05: Fostering a Collaborative Culture
17:26: Addressing Authoritarian Leadership
19:07: Creating a Culture of Leadership
 
Rich's Contact Information:
Website: www.richardlevene.com
Instagram: @dignityleadership
LinkedIn: @richlevene
Link to Book: You're Doing It Wrong
 
Tacey's Contact Information: 
Website and Social Media Links: www.taceyatkinson.com  @taceyatkinson
Thank you for tuning in, and Tacey looks forward to having more valuable conversations together in the future.
Remember:
Customer Centric Cultures Create Magical Customer Experiences.
Now Go Spread the Magic!