37 min
Lean Healthcare Tools: The VSM, Root Cause Analysis, & Gemba Welcome to Flagship: It's About Hospice & Small Healthcare Talent
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- Management
In this episode, Lean Healthcare expert, Terry Norris, continues his discussion of the value stream map, root cause analysis, and the importance of the Gemba Walk. You can purchase Terry's book, "How to Make Lean Work in Your Hospital or in Your Department" through Amazon. It is a great how-to resource for healthcare leaders!
In this episode, Lean Healthcare expert, Terry Norris, continues his discussion of the value stream map, root cause analysis, and the importance of the Gemba Walk. You can purchase Terry's book, "How to Make Lean Work in Your Hospital or in Your Department" through Amazon. It is a great how-to resource for healthcare leaders!
37 min