23 min

Level 1 Service Level Agreement (SLA) with Gretchen and Philippe SOLABS QM Insights

    • Technology

The QM Insights podcast show is back on its mission to help SOLABS’ clients learn from experience, continuously improve and do more with less.

In today’s episode, the team has a conversation on SOLABS’ new Level 1 Service Level Agreement (SLA). They explain why it was created, the advantages for our clients and how some of them currently use their Level 1 banks of hours. The guests also exchange on the new Workflow Report and a new article by Philippe titled: SOLABS’ Promises.

The QM Insights podcast show is back on its mission to help SOLABS’ clients learn from experience, continuously improve and do more with less.

In today’s episode, the team has a conversation on SOLABS’ new Level 1 Service Level Agreement (SLA). They explain why it was created, the advantages for our clients and how some of them currently use their Level 1 banks of hours. The guests also exchange on the new Workflow Report and a new article by Philippe titled: SOLABS’ Promises.

23 min

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