20 episodes

Unlock Your Digital Future

In the age of disruption, you win when (and only when) you have a solid technology framework and have IT as part of your overall business strategy.

In this podcast we'll talk about Insights & Automation, User Experience, Productivity, Business Apps, Infrastructure, and Cybersecurity.

ProServeIT's podcast ProServeIT

    • Technology

Unlock Your Digital Future

In the age of disruption, you win when (and only when) you have a solid technology framework and have IT as part of your overall business strategy.

In this podcast we'll talk about Insights & Automation, User Experience, Productivity, Business Apps, Infrastructure, and Cybersecurity.

    You've Signed Your Managed Services Agreement! So, What's Next?

    You've Signed Your Managed Services Agreement! So, What's Next?

    Determine next steps that you need to take after signing a Managed Services agreement, including ongoing continuous Managed Services support and more.
    Understand the role of the Virtual CIO and what they can do to assist you, and learn what to expect from working with a Service Desk.
    Set up an organization-wide communications plan, and; -See how your monthly and quarterly Managed Services Reporting will work, and more!

    Learn more about Managed Services: https://www.proserveit.com/services/m... 

    Watch full video series: https://youtube.com/playlist?list=PLT... 

    Subscribe to ProServeIT Channel here: https://www.youtube.com/channel/UCKqp... 

    Follow us on social:   


    Facebook: https://www.facebook.com/proserveit1​
    Twitter: https://twitter.com/ProServeIT
    ​LinkedIn: https://www.linkedin.com/company/pros...

    • 16 min
    Putting Families First through Mental Health and Counselling Support #ShareYourStory

    Putting Families First through Mental Health and Counselling Support #ShareYourStory

    In honour of International Day of Families on May 15th, we asked nonprofit organizations and charities to share their stories related to how they support families in their regions.  

    The winning story for the Share Your Story challenge this month belongs to Family Counselling and Support Services for Guelph-Wellington, chosen not just because of the heartbreaking story they shared, but the follow-on that proves the positive impact they're having on their community.  It was my privilege to sit with Joanne Young Evans, Executive Director of Family Counselling and Support Services for Guelph-Wellington and hear more about these initiatives in greater detail.

    Learn more about Family Counselling and Support Services for Guelph-Wellington: https://familyserviceguelph.on.ca/

    Learn more about ProServeIT: https://www.proserveit.com/ 

    Follow us on social:   

    ⭐Facebook: https://www.facebook.com/proserveit1​

    ⭐Twitter: https://twitter.com/ProServeIT​

    ⭐LinkedIn: https://www.linkedin.com/company/proserveit

    • 20 min
    #ShareYourStory​​ Putting Mother Earth First & Restoring Our Environment

    #ShareYourStory​​ Putting Mother Earth First & Restoring Our Environment

    In honour of Earth Day on April 22nd, we asked nonprofit organizations and charities to share their stories related to this year’s theme of #RestoreOurEarth​. ProServeIT’s promise was to choose a winner and share their story on environmental restoration to our audience via our blog, our social channels, and our monthly newsletters.   

    Our team at ProServeIT was inspired to read about all the ways that nonprofits and charities are working to restore our earth, and we want to take a moment to thank each of you for sharing your stories with us  The winning story for the #ShareYourStory​ challenge this month belongs to Mennonite Economic Development Associates (MEDA), chosen because of their commitment to environment and climate change through a number of global projects taking place.  It was my privilege to sit with Katie West, Communications Coordinator, and Mujtaba Ali, Technical Specialist for Environment and Climate Change on their technical team and hear more about these initiatives in greater detail.  

    Learn more about ProServeIT: https://www.proserveit.com/​ 

    Follow us on social:   

    -Facebook: https://www.facebook.com/proserveit1

    ​​-Twitter: https://twitter.com/ProServeIT​​

    -LinkedIn: https://www.linkedin.com/company/proserveit

    • 23 min
    Celebrating International Women's Day- E1 #ShareYourStory for International Women's Day celebration

    Celebrating International Women's Day- E1 #ShareYourStory for International Women's Day celebration

    Gender Diversity in the Workplace - Interview with Kessler Foundation   

    In honour of International Women’s Day, we asked nonprofits and charities to share their stories related to this year’s theme, #ChooseToChallenge. Our promise was to choose a winner and share their story with our audience broadly on our website and other digital channels. This is in our continuous effort to give back and support the nonprofit sector. 

    The chosen story belongs to Kessler Foundation. How they support their female staff, how they truly achieved gender diversity in their workplace (especially in the STEM field which is typically male dominant), and how their leadership team comprises mainly women are some of the reasons why their story was chosen.  

    We spent some time with Michele Pignatello, Vice President and Chief Development Officer, and Nancy Chiaravalloti, Director, Neuropsychology & Neuroscience and Traumatic Brain Injury Research, to hear their stories in detail, and have featured them in our blog.  

    To learn more about Kessler Foundation, visit their website: https://kesslerfoundation.org/ 

    #Diversity #Equity #Inclusion

    • 17 min
    The most Frequently Asked Questions About Inbox Security

    The most Frequently Asked Questions About Inbox Security

    Did you know your end-users' inbox is the #1 point of entry for a cyber breach?

    Free sign now to watch Demo:

    Mailbox Guardian reduces your chance of being a victim of cybercrime through Microsoft Office 365 Exchange Online Security Hardening. In this webinar, we interviewed one of our security experts, George Abou-Samra to give you a high-level overview of Inbox Security.

    After sign up you will get access to a live demo of a Mailbox Guardian environment, we'll cover:


    What Mailbox Guardian is?
    How Mailbox Guardian will help you to protect against malware.
    What is Multifactor Authentication (MFA) & who protects your organization?
    How you can secure your inbox and make your organization less of the target.

    • 17 min
    The most Frequently Asked Questions about Windows Virtual Desktop

    The most Frequently Asked Questions about Windows Virtual Desktop

    To keep their employees safe and healthy and stop the spread of the virus, many companies who once relied on on-premise work setups have been left scrambling to find remote working options for their employees.

    Free Watch Webinar: https://www.proserveit.com/benefits-of-window-virtual-desktop-webinar

    Windows Virtual Desktop (WVD), a Cloud-based desktop and app virtualization service, could be a viable solution to this unique and challenging problem we've found ourselves in, and in this webinar, we interviewed our Azure expert, Bill Kastner, to give you a high-level overview of Windows Virtual Desktop.

    Including a live demo of a Windows Virtual Desktop environment, we'll cover:


    What Windows Virtual Desktop is.
    How virtualization helps to address specific needs.
    How Windows Virtual Desktop can help you to deploy and scale modern and legacy desktop app experiences in a matter of minutes.
    Using Windows Virtual Desktop to create a seamless client experience for your remote workers.

    Recommended For: Business Decision-Makers and those evaluating WVD as a viable option for their business.

    • 27 min

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