Quality Management in the 21st century. Informal discussions of tools, concepts and case studies for continuous improvement. We've all heard the phrase, "work smarter, not harder!" but few explain how to do it. Quality 101 blends humor, common sense, experience and accepted standards to provide insights to working smarter.
With thanks to Lauri Tuulberg of Estonia, now studying in Hong Kong, this podcast addresses 5 typical problems common to installing a new quality method or program. Think of it as a "heads up" for change agents!
There's a word for most everything, and often the choice of one or the other can lead to considerable head scratching. Here's hoping this Podcast helps those who are trying to decipher the differences between policies and directives, procedures and processes and a host of other close relations!
Podcasting Basics -Live from Reno
This is a live demonstration, presented on October 20, at the ASQ Quality Audit Division Conference in Rno, Nevada. The podcast itself is a basic overview of podcasting and how it's done.
It Should Work!
The science and art of Prevention is too often ineffective, leaving us to work on seemingly endless projects, designed to fix unnecessary mistakes and oversights.
Rod Munro â€“ Quality Professional
May, 2006 Quality Magazine named Rod Munro as Quality Professional for 2006, confirming the privilege to have recorded a few minutes with him at ASQâ€™s recent World Conference.
Quality Auditing with Dennis Arter
Dennis Arter is the dean of contemporary quality auditing and perhaps its best spokesperson. This podcast asks two simple questions, while their answers provide direction, common sense and the wisdom of a true subject guru.