Reputational Risk Management: Are You Prepared for the Crisis of a Breach?

What you’ll hear on this episode of Protect Your Practice.

• Faxing missteps: the reputational risk to healthcare providers
• Learn from your mistakes, don't repeat them
• Will the public forgive your clinic if you fail to protect patient data?

Breaches Mentioned

• Breach #1: Mental health records sent to Nova Scotia spa in error over last decade
• Breach #2: A vendor servicing two clinics with similar names sent welcome emails from one clinic to the existing patients of another clinic
• Breach #3: 36 fraudulent attempts to obtain login information from Customer Service Centre

Meet Our Expert Guests

• Rohit Joshi, CEO of Brightsquid Secure Communications Corp. Rohit has been working in software and digital security in North America for over 20 years. He is a privacy specialist, expert speaker, and lawyer with an extensive background in technology and compliance law.
• Ingrid Ruys, Privacy Officer and owner of RJK General Services Ltd. With over 30 years of experience working in privacy in Alberta and beyond, Ingrid is a leading authority on privacy, security, IT, and compliance.
• Kathryn Kolaczek, Communications Specialist and CEO at Alchemy Communications Inc. Communications expert, Kathryn specializes in business and product launches, digital marketing strategy, PR, brand integration, and crisis management.

Connect with Brightsquid

• www.brightsquid.com
• On LinkedIn
• On Twitter: @brightsquid
• On Facebook

Subscribe to Protect Your Practice, brought to you by Brightsquid on iTunes, Google Podcasts, or Spotify.