1 hr 10 min

Season 4, Episode 3: What if....businesses practiced deep listening‪?‬ Businesses are People Too! A Podcast

    • Business

What if....businesses practiced deep listening? with Oscar Trimboli, podcast host of Deep Listening

On this episode, we dive on in and learn:


Listening is a practice, like any other skillset
The maths of listening; the 125/400 Rule and the 125/900 Rule
The difference between hearing and listening
The power of a pause and how to use it
Why "how" is a good process-oriented question
The difference between feedback and feedforward and which one promotes more action
Why we must ask who's potentially missing from our conversation - who's not being listened to
The power of short questions
Why process-oriented questions of 10-words or less promote comprehension and application
The difference between great leaders and managers
The role the leader plays in setting the listening temperature of a group
An engaging technique for teams to set better listening and leverage time
The three lenses of listening for leaders: self, people, greater ecosystem
The number 1 thing that distracts people from listening
The three questions to use to explore what isn't being said: Tell me more, what else, pause
How to evolve a question/thought when guided by an engaged listener
The importance of a reflective practice, a group of trusted advisors, and having hobbies
The four listening villains 
How to teach your boss to listen
Oscar's answer to "What if...businesses realized that they are people too?" (1:05:10)

Links in this episode:


Listening quiz: www.listeningquiz.com
Website: www.oscartrimboli.com

Books in episode:


Permission to Feel by Marc Brackett, Ph. D.
Selfish, Scared, and Stupid by Dan Gregory & Kiernan Flanagan
It's Who You Know by Janine Garner

Connect with Lindsay online:


Website: www.quirkylindsayharle.com
Instagram: @quirkylindsayharle
LinkedIn: Lindsay Harle-Kadatz
Email: lindsay@thewriteharle.com
Stay connected with Mental Prune Juice, a weekly resource for leaders on brands, values, and team health and alignment

What if....businesses practiced deep listening? with Oscar Trimboli, podcast host of Deep Listening

On this episode, we dive on in and learn:


Listening is a practice, like any other skillset
The maths of listening; the 125/400 Rule and the 125/900 Rule
The difference between hearing and listening
The power of a pause and how to use it
Why "how" is a good process-oriented question
The difference between feedback and feedforward and which one promotes more action
Why we must ask who's potentially missing from our conversation - who's not being listened to
The power of short questions
Why process-oriented questions of 10-words or less promote comprehension and application
The difference between great leaders and managers
The role the leader plays in setting the listening temperature of a group
An engaging technique for teams to set better listening and leverage time
The three lenses of listening for leaders: self, people, greater ecosystem
The number 1 thing that distracts people from listening
The three questions to use to explore what isn't being said: Tell me more, what else, pause
How to evolve a question/thought when guided by an engaged listener
The importance of a reflective practice, a group of trusted advisors, and having hobbies
The four listening villains 
How to teach your boss to listen
Oscar's answer to "What if...businesses realized that they are people too?" (1:05:10)

Links in this episode:


Listening quiz: www.listeningquiz.com
Website: www.oscartrimboli.com

Books in episode:


Permission to Feel by Marc Brackett, Ph. D.
Selfish, Scared, and Stupid by Dan Gregory & Kiernan Flanagan
It's Who You Know by Janine Garner

Connect with Lindsay online:


Website: www.quirkylindsayharle.com
Instagram: @quirkylindsayharle
LinkedIn: Lindsay Harle-Kadatz
Email: lindsay@thewriteharle.com
Stay connected with Mental Prune Juice, a weekly resource for leaders on brands, values, and team health and alignment

1 hr 10 min

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