35 min

Service Design in Government and Public Services | Benjamin Taylor | #18 Why Service Design Thinking

    • Non-Profit

One of the most important applications of service design is in the government or public services sector, where there is a big potential to create efficiency and meaningful change. We talk with Benjamin Taylor, who is a consultant in public services. As the founder of RedQuadrant management consultancy and a Chief Executive of the nonprofit Public Service Transformation Academy, Benjamin has a long history of innovating public services.
Check out the show notes for all references and links.
________
Feedback loops are crucial in service design!
Please take a moment to share your thoughts about this show at whyservicedesignthinking.com/feedback
________
Love what you hear? Please subscribe, rate, and review us. Each review goes a long way.
As always, thank you for listening!

One of the most important applications of service design is in the government or public services sector, where there is a big potential to create efficiency and meaningful change. We talk with Benjamin Taylor, who is a consultant in public services. As the founder of RedQuadrant management consultancy and a Chief Executive of the nonprofit Public Service Transformation Academy, Benjamin has a long history of innovating public services.
Check out the show notes for all references and links.
________
Feedback loops are crucial in service design!
Please take a moment to share your thoughts about this show at whyservicedesignthinking.com/feedback
________
Love what you hear? Please subscribe, rate, and review us. Each review goes a long way.
As always, thank you for listening!

35 min

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