50 episodes

Effective communication skills can get you noticed, advance your career, and enhance your relationships! Join Communication Coach Dr. Andrea Wojnicki to learn about communicating with confidence, networking, storytelling, your personal brand, body language, managing your email inbox, why we talk, and more! Let's do this, let's Talk About Talk!

Talk About Talk - Communication Skills Trainin‪g‬ Dr. Andrea Wojnicki

    • Self-Improvement
    • 4.8 • 21 Ratings

Effective communication skills can get you noticed, advance your career, and enhance your relationships! Join Communication Coach Dr. Andrea Wojnicki to learn about communicating with confidence, networking, storytelling, your personal brand, body language, managing your email inbox, why we talk, and more! Let's do this, let's Talk About Talk!

    #73 Practicing Communication Skills with VR Technology – with Robson Beaudry

    #73 Practicing Communication Skills with VR Technology – with Robson Beaudry

    Technology entrepreneur Robson Beaudry shares how we can use VR to practice and improve our interpersonal and communication skills. VR can accelerate and improve our practice, beyond alternatives such as role-playing or watching ourselves. Key insights include the power of meta-learning and the impact of listening versus talking…

    LINK to printable shownotes:

    https://www.talkabouttalk.com/podcasts/#shownotes

     

    CONTENTS



    * Summary

    * Resources

    * Andrea’s Introduction

    * Interview Transcript

    * Andrea’s Conclusion





    SUMMARY: PRACTICING with TECHNOLOGY

     

    PRACTICING & LEARNING

    While role playing is a viable alternative to using VR, we all know role playing is acting. VR is as close to real as you can get, and therefore skills can rapidly improve.

    Learning scientists talk about meta-learning, or reflection about learning. This reflection is where significant insights and improvements can happen.

    Two key insights from Robson‘s VR technology:



    * LISTEN MORE, TALK LESS – Our default is to talk, to share, to project. More effective communication and collaboration happens when we ask Qs and listen. 

    * ACKNOWLEDGE DIFFERENT PERSPECTIVES – While diversity can improve group performance, communication and collaboration can be more challenging when two parties are different. That’s when listening and asking questions becomes even more important.





    WHY FOCUS ON INTERPERSONAL COMMUNICATION SKILLS?

    Communication is an omnipresent skill that can be applied beyond basic human-to-human interaction. Consider Robson’s need to articulate the business proposition for his tech start-up.

    Top learning executives at leading firms highlight interpersonal skills (collaboration, perspective, empathy, communication) as important for workers now and in the future.

     



    TECHNOLOGY – VR & AR

    Virtual reality (V.R.) is a complete immersion within a digital environment. While the internet offers information on demand, VR enables “experience on-demand,“ as in consistency, scalability and the opportunity to practice new skills.

    Augmented reality (A.R.) is about projecting digital models into a real-world context, VR is complete immersion.

    DoF = “degrees of freedom” – With three DoFs, the environment tracks with you as you move your head around the digital environment. 6 DoFs is the next level of technology, where you can move around and pick things up. It’s true immersion.



    RESOURCES

    Robson Beaudry



    * LinkedIn: https://www.linkedin.com/in/robsonbeaudry/

    * Twitter: @cavetocreation https://twitter.com/CavetoCreation.com

    * Cerdio

    * Recommendations:



    * After Hours podcast

    * Thinking Fast and Slow – book by Daniel Kahneman







    Talk About Talk & Dr. Andrea Wojnicki



    * Website – https://talkabouttalk.com

    * Podcast – https://talkabouttalk.com/podcasts

    * Email – Andrea@TalkAboutTalk.com

    * Free Weekly Newsletter – https://talkabouttalk.com/blog/#newsletter-signup

    • 38 min
    #72 Practicing Communication Skills: WHAT IS PRACTICE? with Dr. Nadine Kelly YogiMD

    #72 Practicing Communication Skills: WHAT IS PRACTICE? with Dr. Nadine Kelly YogiMD

    Practice can elevate our performance.  But WHAT IS PRACTICE? Dr. Nadine Kelly shares how practice does not make perfect, how to practice effectively by setting intentions (WHY am I doing this and WHO do I need to be?) and the benefits of practice, including being less reactive.

    PRINTABLE SHOWNOTES

    CONTENTS



    *

    Summary



    *

    Resources & Recommendations



    *

    Andrea’s Introduction



    *

    Interview Transcript



    *

    Andrea’s Conclusion







    SUMMARY: WHAT IS PRACTICE? 

    Practice Does NOT Make Perfect!

    Practice is a good thing. 



    * Perfectionism is not. We need to stop seeking perfection.





    HOW to Practice

    Consider your OBJECTIVES for practicing:



    * Instead of a goal associated with an outcome, focus on an intention. The WHY.

    * For example, if you’re delivering a speech or a client presentation, your intention, your WHY, could be to connect with the audience, to entertain, to deliver a message clearly to your client.

    * 2 questions to ask yourself when practicing: WHY am I doing this? And WHO do I need to be in the scenario?



    Practice by VISUALIZING.



    * VISUALIZING AS IN EMULATING – In the 4P’s framework, we call this PIRATING. Nadine asked me what it is about Madonna that I was trying to emulate.  It’s her swagger.  Suddenly I’ve set an intention for how to show up.  And I have swagger.

    * VISUALIZING OUR OWN SUCCESS – Be it mentally rehearsing playing your drums, like Nadine does, or mentally rehearsing a successful client presentation. Practice away from your craft by visualizing.



    The BENEFITS of Practice

    Practicing allows you to be a less reactive person, and more responsive.



    * It’s like muscle memory.

    * If you practice something, if you set an intention, you will eventually find that pause between trigger and response. And we all want that.



    With practice, the two Qs (the WHY am I doing this and the WHO do I need to be) become second nature.





    RESOURCES & RECOMMENDATIONS

    Dr. Nadine Kelly



    * Website – YogiMD.net

    * Podcast – https://yogimd.net/podcast

    * “Wise Women Tea with YOGI MD” Facebook Group – https://www.facebook.com/groups/465040207766142/

    * Recommendations:



    * Trisha Park “Is it recess yet?”

    * Bruce Devereaux “The Creatively Engaging”





    * Talk About Talk podcast episode on POSTURE & BREATHING with Dr. Nadine Kelly: https://talkabouttalk.com/43-posture-breathing-with-dr-nadine-kelly-yogimd/





    Talk About Talk & Dr. Andrea Wojnicki



    * Website – https://talkabouttalk.com

    * Podcast – https://talkabouttalk.com/podcasts

    * Email – Andrea@TalkAboutTalk.com

    * Free Weekly Newsletter – https://talkabouttalk.

    • 40 min
    #71 PERSONAL BRANDING, AUTHENTICITY & TMI with Tom Megginson

    #71 PERSONAL BRANDING, AUTHENTICITY & TMI with Tom Megginson

    How can we be authentic without sharing TMI (too much information)? How can we be transparent, bring our “whole selves” to work, without appearing unprofessional? Copywriter and messaging strategist Tom Megginson encourages us to be authentic, but focus on our audience.  Code-switching and filtering are two ways to maintain authenticity without compromising professionalism.

    PRINTABLE SHOWNOTES

    CONTENTS



    * Summary

    * Resources

    * Andrea’s Introduction

    * Interview Transcript

    * Andrea’s Conclusion





    SUMMARY: PERSONAL BRANDING, Authenticity & TMI

    Relevance to product branding & advertising

    KEY TAKEAWAY: Consider your audience.



    * As someone who’s been in advertising and copywriting for 30 years, Tom shared how he’s always thinking about his audience or his target market. This is a core principle of advertising and product branding. When communicating our personal brand, we need to do exactly the same thing; consider our audience.





    Tension can be a good thing.



    * Advertisers sometimes try to make people feel somewhat uncomfortable, to get consumers out of their comfort zone, and maybe to try something new. Similarly for personal brands, highlighting something that is unexpected and unique can make a person more memorable.  Take the irreverent personas of some social media influencers.



    Consider the focus group analogy.



    * When the brand managers and ad agency folks are listening from behind the one-way glass, the deep, most valid insights are what’s said when the moderator leaves the room, and the focus group participants are brutally honest. Similarly, our authentic personal brand is what people say about us when we’re not in the room.



    Product branding and personal branding have come full circle.



    * Marketers personify their brands with human values and traits, and they encourage consumers to adopt relationships with brands. Meanwhile, here we are, as HUMANS, now adopting brand management and product brand practices to help us craft our personal brands.    We’ve come full circle.



    Code-Switching & Authenticity 

    We code-switch when we consider various audience “codes.” This is automatic. We are still being authentic.



    * In a professional context, we talk with our boss differently than we might talk with a client.

    * Personally, we talk with our parents differently than we talk with our kids.

    * Code-switching means considering the topics we discuss, the formality of our communication, and even the medium.



    We code-switch across generations.



    * Based on demographic and psychographic research, there are stereotypes associated with the various generational cohorts:



    * the formal Silent Generation

    * the cooler but conformist Baby Boomers

    * the cynical Gen X’rs

    * the protected Millennials

    * the inspiration- and validation-seeking Gen Zs.





    * There’s no right or wrong culture. In fact, the younger generations are affecting us in positive ways, like encouraging us to talk openly about some critical, previously taboo topics, such as mental health.



    We code-switch across media.



    * Older folks may prefer the phone or face to face. Younger folks might prefer some media that some of us haven’t even heard of!

    * We code switch depending on which social media platform we’re on. We share different things on LinkedIn versus what we share on TikTok.  (Of course!)



    Filtering & Authenticity 

    We filter what parts of our authentic self we choose to share in various contexts and for various audiences.

    • 47 min
    #70 ONLINE MEETINGS 2: Engagement & Leading

    #70 ONLINE MEETINGS 2: Engagement & Leading

    Leading online meetings (virtual meetings) is a challenge. Staying focused and encouraging others to participate is a huge challenge!  Learn 4 tactics to encourage engagement in others, plus tips on what we ourselves should be doing during virtual meetings.

    Link to Printable Shownotes HERE: https://talkabouttalk.com/podcasts/#shownotes

    CONTENTS



    *

    Summary:



    *

    PARTICIPATING: What to do during online meetings



    *

    LEADING: 4 ways to get people engaged







    *

    Resources



    *

    Transcript







    SUMMARY: PARTICIPATING IN & LEADING ONLINE MEETINGS

    PARTICIPATING: What to do DURING online meetings

    AUDIO 



    * Check your settings.  Don’t be the “you’re on mute!” guy.

    * Avoid distracting loud noises. Turn off loud fans and notifications. 



    EYE CONTACT



    * Always look at the camera when you’re speaking.

    * Drag and drop the speaker’s box so they’re directly under the camera.

    * If you need a reminder, tape a note next to your camera lens – “look here!”



    BODY LANGUAGE



    * Start with a big smile. We all crave positive human connection these days.

    * Use proper posture. Sit or stand up straight, feet planted flat on the floor. To demonstrate confidence, take up lots of space. To demonstrate engagement and openness, lean-in and be open. No crossed arms, no hunching over.

    * Signal agreement by nodding and tilting your head.

    * Use intentional and slow hand gestures. Show your palms. No fidgeting.



    4 ways to STRATEGICALLY INTERRUPT:



    * Use body language – physically raise your hand. 

    * Virtually raise your hand – use the “raise your hand” tool. 

    * Use the chat function.

    * Create a hand-written sign. 



    FOCUS



    * Of course, you need to stay away from email and social media!

    * Before important meetings, remind yourself of two things:



    * What are the main points that’ll be discussed? Is there a framework or a process that’ll be referenced? What points need to be top-of-mind?

    * Who are the key participants in this meeting? (clients, external stakeholders…)





    * Print the agenda and handwrite your meeting notes on that page.



     

    LEADING Online Meetings: 4 Ways to Get People ENGAGED

    (1).PREPARE FOR SUCCESS



    * Be explicit: Highlight the expectation for active engagement in the meeting invitation

    * Be implicit: Refer to meeting invitees as “participants,” not “attendees”!

    * Minimize the number of attendees. 

    * Pre-issue an agenda that articulates the meeting objective. 

    * When preparing your slide deck, keep it to a minimum. Less is more.



    (2).MAKE IT EASY FOR PARTICIPANTS TO SPEAK UP 



    * Logistics: Check-in on the agenda and technology. Typically cameras should be ON, with audio on mute. Ask everyone to silence their phones and turn calendar notifications off.

    * Assign roles for everyone. There’s the typical leader/facilitator, a timekeeper, a minute-taker,…  Assign someone to moderate the chatroom. Other “advocates” (devil’s advocate, customer-advocate, diversity-advocate, etc.)

    * Tell participantshow to interject, for example by physically or virtually raising their hand, using the chat function, or by holding up a hand-written sign!

    * Start off with a bang. Research shows that meeting participants will engage more throughout the meeting when it starts with interaction. Share a story and get interactive.  



    (3).LEVERAGE THE POWER OF NAMES  



    * Mention as many people as possible by name during the m...

    • 20 min
    #68 Communicating Your PERSONAL BRAND ONLINE (2)

    #68 Communicating Your PERSONAL BRAND ONLINE (2)

    Actionable advice on how to communicate your personal brand online, including 3 KEY PRINCIPLES of personal branding, plus instructions for how to UPDATE, PARTICIPATE and MONITOR your personal brand online.

    LINK to printable shownotes: https://talkabouttalk.com/wp-content/uploads/2021/01/68-COMMUNICATING-YOUR-PERSONAL-BRAND-ONLINE.pdf

    CONTENTS



    * Summary

    * References & Links

    * Transcript





    SUMMARY: Communicating Your Personal Brand ONLINE

    Personal Branding = Proactively Managing Your Identity



    * Personal branding is reputation management or impression management. Ideally your personal brand transcends both personal and professional contexts.

    * Managing your personal brand encompasses two main tasks:



    * identifying – articulating your unique personal brand

    * communicating – both online and offline, both explicitly and implicitly





    * Managing your personal brand is similar to managing your credit score:



    * Whether or not you proactively manage your credit score (your personal brand), you have one. Just as institutions can access your credit score, individuals are aware of your personal brand.

    * The implications are significant. A poor credit rating (negative personal brand) diminishes opportunities. A healthy credit rating (ideal personal brand) opens doors.







    Preliminary Ideas to Develop your Unique Personal Brand

    Start with a blank sheet of paper.  Answer these prompts, then transcribe your thoughts into a digital document that you will keep updated.



    * How do you want others to think about you? How does this compare to what others currently think about you? Highlight job titles, personality traits, adjectives…

    * Consider your past: Think back to when you were 7-8 years old. What made you unique back then?  Has that changed? What failures did you learn from? Do you have a “transformation story”? What are some of your most impressive past accomplishments?

    * Your current status: What do others think about you? What is your current identity? Role? What are you currently focused on that excites you?

    * Your future: What is your dream? What do you want your legacy to be?

    * What makes you unique compared to others in various contexts? Compared to your graduating class? Compared to your peers at work? Compared to your friends?

    * Start a list of keywords: the words or phrases that become a core part of your identity, including your roles, your unique personality traits, or your areas of expertise.



    3 Key Principles of Personal Branding



    * When communicating, be generous/gracious. Not salesy! Take a tip from product brands you admire. Are they always in sales-mode?

    * Keep it clear and consistent. Just like product brands can’t be “all things to all people,” neither can you. What’s your one key message? Are you recognizable across media

    * Keep it updated. Just as product brands evolve over time, so too do people. Yes that photo of me when I was 25 yrs old is lovely.  But if I don’t keep my photos (and other information) updated, I might shock people when they meet me on Zoom or IRL. 





    (image: Unsplash @ tma, Tianyi Ma)

    Communicating your Personal Brand Online – 3 Tasks: UPDATE, PARTICIPATE, MONITOR

    UPDATE

    1.    Websites

    –       Check corporate and personal websites

    –       update your bio, contact details, photo, etc.

    2.    Social Media

    –       At a minimum, focus on your headline (title,

    • 26 min
    #69 ONLINE MEETINGS 1: Prepare for Success!

    #69 ONLINE MEETINGS 1: Prepare for Success!

    Here’s your online meeting preparation checklist! We cover technology requirements and recommendations, your physical space, and your personal appearance. Preparation can fuel success in virtual meetings.

    Link to Printable Shownotes HERE: https://talkabouttalk.com/podcasts/#shownotes

    Link to Printable “Meeting Prep Checklist” HERE: https://talkabouttalk.com/wp-content/uploads/2021/01/69-ONLINE-MEETINGS-Preparation.pdf (see pg. 3)

    CONTENTS



    *

    Summary



    *

    Online Meeting Prep Checklist



    *

    Resources



    *

    Transcript





    SUMMARY: PREPARING FOR ONLINE MEETINGS

    Your Technology



    * Stable internet connection!

    * Recommended tech hardware:





    * Corded earphones – no worries about the connection or the batteries

    * A ring light.



    * Enable the videoconferencing platform



    * Do you need to download an app?

    * Check your background and your title (name) before the meeting starts











    Your Physical Space



    * Where are you?



    * Not seated on your bed! Ideally we cannot see your bed.

    * Lighting should be natural (as in daylight) and indirect (no sunbeams on you). No shadows. Use a ring light, if that helps. The light source should be in front of you, not behind you. Face the window or the light.





    * Tidy up



    * Check out ROOM RATER on Twitter or in this article for tips

    * Nothing in view that’s too personal, inappropriate, untidy nor distracting.





    * Furniture set-up



    * Sit or stand up straight. Your kitchen or dining room table and chair are fine!

    * Ensure you have a big enough platform for your computer, papers and whatever else you need close at hand during the meeting. Consider a standing desk.





    * Adjust your camera to be at eye level



    * We don’t want to look up your nose or down on your big shiny forehead!







    Your Personal Appearance



    * On top: Solids look better than patterns. Blue is a universally flattering colour on camera

    * Wear pants….I had to say it

    * If you wear jewelry, make sure it’s quiet



    Online Meeting Prep Checklist



    * Keep this list in the notes on your phone, or perhaps on your bulletin board above your desk. Update it as you think of things that help you be more productive in meetings.

    * See printable list HERE: https://talkabouttalk.com/wp-content/uploads/2021/01/69-ONLINE-MEETINGS-Preparation.pdf. (see pg. 3)



     

    Online Meeting Prep Checklist

    Technology



    * Stable Wi-Fi connection

    * Quiet (no loud fans & ask your “room-mates” to shush)

    * Microphone & earphones

    * Videoconferencing platform (downloaded, check audio settings, background & name set)

    * Phone on silent mode. Close all other windows on computer and turn OFF notifications 

    *

    *



    Physical Space



    * Lighting set up

    * Tidy

    * Table & chair set-up

    * Camera at eye level

    * Small water glass (on another table in case it spills!)

    *

    • 19 min

Customer Reviews

4.8 out of 5
21 Ratings

21 Ratings

Rookie musician ,

Interesting insights

I am really enjoying this podcast. Very useful for understanding how to communicate effectively, and how we are received based upon a wide range of ways that we communicate. Dr. Andrea is a good interviewer. Interesting selection of speakers as well. Recommend.

EnnisArt ,

Artist

I really enjoyed this podcast! Dr Andrea introduces the guest and gives a brief intorduction to the subject matter, and after the guest has spoken she summarizes the "take away" points from the talk. I also like that she is an enthusiastic and expressive listener whose comments add to and embellish the points that the guest is making. I found the podcast informative and engaging, and I liked the fact that Dr Andrea recognizes that the listener to the podcast has made a time commitment to listening to the podcast, and she is respectful of that commitment by making each moment of the podcast worthwhile. I would highly recommend Talk About Talk.

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