The Adaptive Edge with Charlie Hugh-Jones

Charlie Hugh-Jones
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On this podcast, Charlie Hugh-Jones talks with leaders navigating AI transformation from the inside — not analysts observing it, but leaders living through it. Each episode is a case study in a single question that matters more than any other right now: who does a leader need to become to meet this moment? Charlie Hugh-Jones interviews Chief AI Officers, CTOs, and senior technology leaders navigating AI transformation and frontier of intelligence. Charlie is a published author and leadership advisor who has spent thirty years inside the rooms where high-consequence decisions get made. As a project finance lawyer structuring complex, multi-party, cross-jurisdictional transactions; as a Fortune 500 divisional head; and as a private equity deal partner and five-time founder. He knows what it means to perform certainty in rooms where nobody has it. Tune in for bi-weekly conversations and reach out to Charlie via website: charliehughjones.com

  1. Jul 29

    EP01 Intelligence Augmentation: Who Do Leaders Need to Become? | Jeff Beringer, Chief AI Officer, Golin Ketchum

    Golin's first-ever Chief AI Officer, Jeff Beringer, on leading AI transformation inside a 1,500-person global agency, mid-merger, across 50 offices. In under twelve months, 97% of Golin's employees completed AI training and 90%+ use AI daily — but Jeff argues the real question isn't the adoption metric, it's whether people are becoming more capable or less necessary. He and host Charlie Hugh-Jones unpack "Intelligence Augmentation" as a leadership practice, not a slogan. "The best results do not come from machines working alone, or humans working alone. If the two of them work together and leverage their strengths, that's when you get the best outputs." — Jeff Beringer Chapters: 00:00 Introduction: Who Do We Need to Become to Lead the AI Transition? 00:50 Expert Intros: Charlie Hugh-Jones & Jeff Beringer 01:21 Intelligence Augmentation: Why Humans Remain Essential 02:30 The Human-Centric Shift: Moving Beyond a Technology Rollout 04:15 Training vs. Culture: Closing the Adoption Gap 06:30 The Last Mile of Upskilling: Personalized, Data-Driven Coaching 08:00 Modeling Vulnerability: The Power of Leading Through Failure 09:45 Shedding Certainty: Creating Conditions vs. Having the Answers 11:30 Rebuilding Trust: Addressing Workforce Fears Head-On 13:50 The Retention Paradox: Record-Low Turnover Amidst Deep Transformation 15:45 Human Direction: Why Tech-Only Downsizing Limits ROI 18:20 Designing Adaptability: Cultivating an Agency Culture for the Next 5 Years 21:00 Cultivating Hope: Unlocking Creative Capacity in Everyday Work "Transformation is not a technology rollout. It is about helping people adapt. If you don't get the people side right, you buy tools and they sit on the shelves." — Jeff Beringer More: golinketchum.com Connect with Host and read article: https://www.charliehughjones.com #digitaltransformation #workforce #AIadoption #changemanagement #upskilling #futureofwork #CAIO #AIleadership

    EP01 Intelligence Augmentation: Who Do Leaders Need to Become? | Jeff Beringer, Chief AI Officer, Golin Ketchum
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On this podcast, Charlie Hugh-Jones talks with leaders navigating AI transformation from the inside — not analysts observing it, but leaders living through it. Each episode is a case study in a single question that matters more than any other right now: who does a leader need to become to meet this moment? Charlie Hugh-Jones interviews Chief AI Officers, CTOs, and senior technology leaders navigating AI transformation and frontier of intelligence. Charlie is a published author and leadership advisor who has spent thirty years inside the rooms where high-consequence decisions get made. As a project finance lawyer structuring complex, multi-party, cross-jurisdictional transactions; as a Fortune 500 divisional head; and as a private equity deal partner and five-time founder. He knows what it means to perform certainty in rooms where nobody has it. Tune in for bi-weekly conversations and reach out to Charlie via website: charliehughjones.com

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