The AI revolution and the future of customer service Intercom on Product: Building Software in an AI-first World

On this episode of Intercom on Product, Des Traynor, Co-founder and Chief Strategy Officer sat down with Paul Adams, our Chief Product Officer, to talk about the transformative impact of AI, evolving landscape of customer service, and how humans and AI will work together in the future.

Watch this episode on YouTube: https://www.youtube.com/watch?v=i0iTFjenUbQ

Transcript: https://www.intercom.com/blog/videos/intercom-on-product-ep20/

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