40 episodes

The #1 resource helping independent eCommerce merchants scale sustainably and compete globally.

The Merchant Mastery Podcast Merchant Mastery

    • Business
    • 5.0 • 10 Ratings

The #1 resource helping independent eCommerce merchants scale sustainably and compete globally.

    How To Provide The Most Value To Customers By First Validating Product Fit

    How To Provide The Most Value To Customers By First Validating Product Fit

    Hin Lai is the CEO and founder of Sidekick, which develops the highest quality muscle recovery tools trusted by professional athletes worldwide. Hin emphasizes the importance of providing value to customers through excellent products. This core philosophy requires a quick method to validate product fit and connecting with their customers through influencers and ads. 

    • 48 min
    How To Break Into The NOLO (Non-Alcoholic) Beverage Market

    How To Break Into The NOLO (Non-Alcoholic) Beverage Market

    Non-alcoholic, or "NOLO", drinks grew in popularity over the past year. In the U.S. alone, nonalcoholic beer sales went up 44% in May, 2020 compared to 2019.
     
    In this episode we interview Mitch Cobb, CEO and Co-Founder of Upstreet Craft Brewing and Libra, a non-alcoholic craft beer. 
     
    When you want to enjoy a tasty beverage sans the alcohol, you shouldn't have to compromise on flavour. This is where Mitch and his team at Libra have managed to hit a sweet spot. They created a light and refreshing pale ale with all the flavour you'd expect from its alcohol-ier cousin, and only 30 calories!
     
    Grab your favourite beverage and listen in on our conversation with Mitch.

    • 57 min
    How This Indie Perfume House Went International

    How This Indie Perfume House Went International

    On Season 2, Episode 3 of the Merchant Mastery Podcast we're chatting with Janey Ganson from My Daughter Fragrances, an indie perfume house with ties to the perfume capital of the world: Grasse, France!
    In this episode we discuss:
     How Janey has scaled her online store while maintaining her day job. How she managed to land in retailers across North America, Australia, and in Hong Kong. Where they'll be selling next. *Ahem* China *Ahem*  Why sometimes you'll make your daughter scrambled eggs and chocolate pudding for supper and that's okay.

    • 58 min
    Why Naive Optimism Can Be The Key To Navigating The World Of Entrepreneurship

    Why Naive Optimism Can Be The Key To Navigating The World Of Entrepreneurship

    Sina Zere, Co-Founder of Buff Experts, shares SO much incredible information in this episode, we had a hard time wrapping it up at one hour.
    You don't have to operate in the beauty industry to get some key takeaways from this episode, including:
    - How to find a manufacturer.
    - Why standing behind your brand is the single most important thing you can do.
    - What to do when a big retailer like Nordstrom comes knocking.
    - Why "naive optimism", as Sina likes to call it, has helped her navigate the sometimes treacherous waters of entrepreneurship.
    Trust us, this is one episode you'll want to bookmark.

    • 58 min
    How To Use An App To Build Community And Monetize Your Audience Organically

    How To Use An App To Build Community And Monetize Your Audience Organically

    Hands up if you've ever heard of or used the Strava app...
     

    Now both hands up if you've successfully used it to build a virtual community that led to sales...
     

    How can you use an app to build community and monetize your audience organically?
     

    We kick off our 2021 Merchant Mastery Speaker Series with Michael Ng, Founder of Anti Social Running Club.
     

    Michael is a community-building pro with tons of initiatives under his belt. In this episode he shares some of his biggest tips and advice on what he's learned over the years.

    • 42 min
    What To Do When The Main Event Your Business Counts On Each Year Gets Cancelled: A Lesson From Ocean Sports

    What To Do When The Main Event Your Business Counts On Each Year Gets Cancelled: A Lesson From Ocean Sports

    • 49 min

Customer Reviews

5.0 out of 5
10 Ratings

10 Ratings

Bclark4 ,

Amazing!

I’ve taken a few of their programs and I’ve seen amazing results. I’ve taken a lot of other online programs and have had some tough learning lessons. So glad I took the leap of faith and joined the team at Merchant Mastery!

Aspiring Merchant ,

A must for anyone selling online!

This podcast offers so much real-world advice from Shopify merchants who have done it all. It’s been incredibly valuable to hear about lessons learned so I don’t make the same mistakes in my eCommerce journey. Truly inspiring speakers that know what they’re talking about!

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