9 episodes

Tracy Green, Head of Primary Care at QCS talks to healthcare experts to empower General Practitioners with the lastest expert insights.

The QCS General Practice Podcast Quality Compliance Systems

    • Health & Fitness

Tracy Green, Head of Primary Care at QCS talks to healthcare experts to empower General Practitioners with the lastest expert insights.

    Duty of Candour

    Duty of Candour

    On 11 March, the CQC updated its guidance on meeting the duty of candour to make it clear what providers must do to meet the requirements of the regulation and the circumstances in which it must be applied. 

    In this episode, Tracy and Ali will be discussing the CQC guidance, how to implement a duty of candour culture, and why saying sorry is not admitting fault when something goes wrong. 

    • 8 min
    Staff Immunisations

    Staff Immunisations

    In this episode, our Head of Primary Care, Tracy, is joined by GP Policy Led, Ali to talk about staff immunisations. 

    At the beginning of March, the NHS confirmed that nine out of ten staff had been immunised against Covid‐19. However, it’s widely known that not everyone wants to have a vaccine, and that includes some healthcare staff. 

    Tracy & Ali will be discussing the issue of staff who don’t want to be vaccinated, how to address the issue and briefly mentioning the difficulties of planning for future vaccination campaigns.

    • 9 min
    Appraisals and how these were paused for GPs during the COVID-19 pandemic

    Appraisals and how these were paused for GPs during the COVID-19 pandemic

    In this month’s General Practice Podcast, Tracy Green, Head of Primary Care talks to Alison Lowerson, QCS’s GP Policy Lead.Tracy and Alison will be discussing Appraisals and how these were paused for GPs during the COVID-19 pandemic.This podcast will...

    • 9 min
    The secret to embedding outstanding complaints practice in your organisation

    The secret to embedding outstanding complaints practice in your organisation

    In this month’s General Practice Podcast, Tracy Green, Head of Primary Care talks to Alison Lowerson, QCS’s GP Policy Lead.Tracy and Alison will be discussing Complaints and will be explaining what Practices should be doing to manage them.After...

    • 7 min
    How GP practices can best support people living with dementia?

    How GP practices can best support people living with dementia?

    In this month’s podcast, I’ll be talking about dementia with Jackie Pool, QCS’s Dementia Care Champion.Dementia is a condition that has touched so many of our lives. It affects 850,000 people in the UK. Astonishingly, according to the Alzheimer’s...

    • 19 min
    Primary Care Networks Support

    Primary Care Networks Support

    In this episode, we are joined by Kiran Johnson who is the co-founder of Primary Care Direct to talk about workforce, relationships, wellbeing and tools that are available to support Primary Care Networks (PCNs). 

    Later in the episode, we talk about the Additional Roles Reimbursements and how PCNs can gain support to recruit those roles. You can also find out how to embed the people in these roles within the PCN and what support is available nationally. 

    Free Event, Primary Care Direct - A Wellbeing Occasion for Practice Management Staff

    It’s fair to say that the COVID-19 pandemic has left many practice management staff feeling drained, overwhelmed and even stressed to breaking point in some roles. Practice managers and PCN leads have told us that they have experienced feeling helpless, feeling anxious or depressed, and feeling ‘guilty’ for taking time out when you know your team are stretched.
    Without good wellbeing, there cannot be good patient care.  Strong, resilient wellbeing is needed now more than ever in primary care and our free ‘All About You – A Wellbeing Occasion for Practice Management Staff’ could be just the treatment you need and deserve.
    Sponsored by Quality Compliance Systems, Moodbeam and Circular Wave, Primary Care Direct are inviting you to the launch of our Wellbeing Service on Thursday 19 November 17.30-19.00 via Teams.  
    Take 5 minutes out with some mindfulness, play our wellbeing bingo game and win some great prizes along the way whilst finding out more about our service including how we can support you with our Well Being Buddy’s, Help in a Crisis line, our partnerships with digital wellbeing services and how to deal with difficult patients and situations.
    Sound good?  Book your free place by Monday 16 November 2020  here.

    To find out more about Primary Care Direct or to contact Kiran Johnson please either call,  01482 649900, email: kiranjohnson@primarycaredirect.co.uk or visit www.primarycaredirect.co.uk

    • 15 min

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