The Restoration Playbook Podcast KnowHow

In this episode of The Restoration Playbook Podcast by KnowHow, host Paul Silliman sits down with Shawn Folks and Marcie Richardson discuss how Guarantee Restoration builds their company culture through community service.
As a leader in their industry and a community service leader in the markets they operate in, Guarantee Restoration has found that providing staff with fulfilling, meaningful work that has a real impact is one of the strongest retention strategies companies can develop. During the podcast, Shawn and Marcie share their insights on how to make time for community involvement, how to engage your team, and the impact community involvement has on your workforce. They also explore the connection between community stewardship and workforce engagement and retention, and offer advice for companies looking to become more involved in their community. Tune in to learn more about how Guarantee Restoration has evolved and grown their emphasis on giving back to the community over their 50 years of operation.
Looking to try out KnowHow for yourself? Head to https://tryknowhow.com

Paul's Step-by-step Day 1 Water Mitigation Guide: http://tryknowhow.com/podcast1
How do you ensure your technicians are constantly levelling up their skillset in such a fast paced and chaotic industry?
In this episode of The Restoration Playbook Podcast, host Paul Silliman speaks with John Savin, Mitigation Manager at Graystone Restoration, about their innovative training program, Mitigation Mondays. Savin explains the origins of the program, the kind of training provided, and how they get their staff to buy-in to employee development. Listeners will walk away with a clear, step-by-step guide on how to keep their technicians sharp through micro-lessons. The episode ends with key takeaways and a free resource for listeners from KnowHow, a software tool for growing restoration companies.
KnowHow is a software tool that accelerates Day 1 to productivity for blue collar workforces across North America. With KnowHow, you can equip your staff with the step-by-step how-to  they need to excel in their work. From onboarding new workers to upskilling and supporting veteran team members, KnowHow does more than standardize your operations - it enables your workforce to reach new heights.

Paul's Step-by-Step Water Mitigation Day 1 Process ➡️ https://tryknowhow.com/podcast1
There are many ways to build employee loyalty, but one road that’s less traveled is to invest heavily into brand.
It might seem counterintuitive, but Alexus Neidert and Andy Amrhein from Thomasville Restoration can tell you first hand, it can have a huge impact on employee morale.
In this episode of The Restoration Playbook Podcast by KnowHow, we interview Andy Amrhein and Alexus Neidert from Thomasville Restoration to dive deep into why they decided to invest heavily into brand when it's hard to prove the ROI, and what impact they've seen it have on employee morale and loyalty. 
They also walk us through a clear, proven process for determining company values your team can rally around, and helping get buy-in at every level. Don't miss out on these incredible insights that could transform your company. 
Looking to get connected to Thomasville Restoration? You can find them at tvr247.com and on LinkedIn, Facebook, or any other social media channels.