5 episodes

Tom Brown is the founder & CEO of the Shopify store Posted Protein, a six-figure platform obsessed with the health & wellbeing of its customers. Tom is also the CEO of BRND Labs (a Shopify agency), and a guy a tad obsessed with hacking growth & reducing inefficiency in life.

The slightly longer story? Tom went from being the son of an incredibly successful multi-millionaire to homeless living with his mother and 2 siblings in the single room of a B&B, to the proud owner of Posted Protein, doing everything within his power to help others & ensure they never have to experience the same.

The Tom Brown Audio Show Tom W Brown

    • Business

Tom Brown is the founder & CEO of the Shopify store Posted Protein, a six-figure platform obsessed with the health & wellbeing of its customers. Tom is also the CEO of BRND Labs (a Shopify agency), and a guy a tad obsessed with hacking growth & reducing inefficiency in life.

The slightly longer story? Tom went from being the son of an incredibly successful multi-millionaire to homeless living with his mother and 2 siblings in the single room of a B&B, to the proud owner of Posted Protein, doing everything within his power to help others & ensure they never have to experience the same.

    Turning customer service into a profit center with Gorgias

    Turning customer service into a profit center with Gorgias

    It's too easy to consider your customer service as a "cost". In 2019, it should be one of your greatest drivers of revenue. 

    In this episode, we're going to delve into how Gorgias.io provided our store, Posted Protein, an incredible return on investment & continues to help us drive life-time value & build deeper relationships with our customers. 

    Got questions? Use the links below to connect with us & ask away. 👇

    Apps mentioned:

    Gorgias – Use this link to get a 7-day free trial, plus your second month free, and free onboarding assistance. 
    Simplr.ai – Outsource your customer service with 24/7 agents based in the US 

    Connect with Tom:

    BRNDLabs.com
    Twitter
    Facebook Group
    Instagram
    Email Tom




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    Send in a voice message: https://anchor.fm/tomwbrown/message

    • 26 min
    A quick rant on Google Page Speed for Shopify Stores

    A quick rant on Google Page Speed for Shopify Stores

    So many Shopify Merchants obsess over Google Page Speed scores; to their detriment. Find out what you should *really* be focusing on.

    By the way, remember that GymShark (a $100+ million a year Shopify store) has a score of "D(64)". Focus on what's important to grow your Shopify store, ditch what isn't.



    Tools mentioned:


    Pingdom
    Site Speed Optimisation by BRND Labs



    Connect with Tom:


    BRNDLabs.com
    Twitter
    Facebook Group
    Instagram
    Email Tom



    Other Resources:


    Shopify Entrepreneurs Facebook Group
    Unofficial Shopify Podcast Insiders Facebook Group




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    Send in a voice message: https://anchor.fm/tomwbrown/message

    • 6 min
    My episode on The Unofficial Shopify Podcast with Kurt Elster

    My episode on The Unofficial Shopify Podcast with Kurt Elster

    This episode original aired on The Unofficial Shopify Podcast in July 2018, but given it's relevance I'm sharing it again here on the Tom Brown Audio Show just in case you missed it!

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    Official Show Notes:

    Today's guest did what some people will tell you is impossible.

    From his kitchen, he built an ecommerce business from 0 to £250K+ in 2 years in a saturated market without borrowing money.

    UK-based entrepreneur Tom Brown joins us to discuss the journey, mindset, and tactics that helped him build a successful business selling protein bars online.

    You'll Learn


    How Tom got his first customers with zero money on social media
    Which apps were most effective in scaling their business
    The mindset that's empowered his continued growth
    How he leverages the Shopify ecosystem
    The surprisingly simple way he raises cash on demand

    Tune in for more details!

    Resources


    Twitter :@SimplyTom
    Instagram: @TomWBrown
    Podcast: The Tom Brown Audio Show
    Site: thisistombrown.com
    Site: postedprotein.co.uk

    Share your thoughts


    Ask a question in The Unofficial Shopify Podcast Facebook Group
    Share this show on Twitter

    Never miss an episode


    Subscribe on iTunes
    Join Kurt's newsletter

    Help the show


    Leave an honest review on iTunes. Your ratings & reviews help, and I read each one.
    Subscribe on iTunes

    What's Kurt up to?


    See our recent work at Ethercycle
    Take a ride with Kurt on YouTube

    Grow Your Store in 2018


    Apply to work with Kurt to grow your store.
    Prefer to DIY? Read a free sample chapter of Kurt's book Ecommerce Bootcamp, absolutely free. Tell me where to send your sample at ecommerce-bootcamp.com
    Learn what's Shopify Plus got that regular Shopify doesn’t?”

    Sponsors


    Try Bold Product Upsell free for 90 days
    Save 20% on Turbo, a blazing fast Shopify theme
    Improve your shop’s search engine ranking with Venntov SEO Meta Manager


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    Send in a voice message: https://anchor.fm/tomwbrown/message

    • 47 min
    Restarting the Tom Brown Audio Show!

    Restarting the Tom Brown Audio Show!

    In this episode I talk about why I'm relaunching the podcast, what ThisIsTomBrown.com is all about, and touch on the history of Posted Protein.

    Ultimately my goal with this podcast is to help other Shopify Stores Owners build & grow sustainable businesses, without all the fluff. As a merchant myself, I know first & foremost a lot of the pain-points and what it takes to build a successful Shopify store (and now a growing Shopify consulting business and agency).

    I want to help you get to your goals & fall in love with the process. That's it. Where running a Shopify business is a choice and a pleasure.

    Mentioned in this episode:


    Instagram Growth Service
    Instagram 101 Course
    Speed Boosting
    Rich Snippets 
    eCommerce Advisory Retainer
    Email Automation
    Klaviyo
    Omnisend
    Theme Setup Services
    Posted Protein discount on Battle Snacks: "PODCASTBATTLE"

    Never miss an episode:


    Subscribe wherever you listen to podcasts
    Subscribe to Tom's newsletter

    Help us with the show:


    Ask a question on Twitter (Use #Podcast)
    Leave an honest review on iTunes. This helps way more than you can imagine for us to reach a new individuals & constantly improve the podcast. I read every single review.

    Connect with Tom:


    Twitter: @SimplyTom
    Instagram: @TomWBrown


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    Send in a voice message: https://anchor.fm/tomwbrown/message

    • 15 min
    An Intro To The Podcast

    An Intro To The Podcast

    A quick run down by me (Tom Brown) & intro into the podcast. Discussing topics such as how I built & continue to build my Shopify store Posted Protein, how I handle the day-day struggles of running a small business here in the UK & doing my best to help you guys build your own businesses & accomplish your own goals.
    Any questions? I'm on Twitter @SimplyTom (http://twitter.com/simplytom)

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    Send in a voice message: https://anchor.fm/tomwbrown/message

    • 6 min

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