Welcome to Truth & Share, a podcast where leadership team members of S&P Data, a premium sales and customer support services company, discuss a wide variety of topics. They will be joined by leaders and change-makers and will share their thoughts and have discussions revolving around subjects like building successful brands, entrepreneurship, society, the effects of COVID-19 and many more.
Truth & Share is everything you always wanted to know, but were afraid to ask. And remember, the Truth shall set you free.
#019 //The Importance of Leadership Belief in Diversity and Inclusion
In this episode of Truth & Share, we discuss the importance of Leadership Belief within S&P Data.
Dan Plashkes (CEO & Founder) discusses with Brian Cato (President & Founder) and Muhidin Ndolonga (Team Lead) their experiences of diversity and inclusion within the company. From celebrating different cultures and regions to creating spaces where people feel comfortable sharing their own thoughts with their leaders. It's all about building a sense of belonging and truly caring as a leader.
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New episode available every week!
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#018 // Celebrating Black Leaders at S&P Data
In this episode of Truth & Share, we welcome some members of the Black leadership team at S&P Data in celebration of Black History Month. They will talk about the culture at S&P Data, their journey in the company, the absence of a glass ceiling, and finally, the opportunities they received here.
#017 // Is 2020 another dot-com bubble?
In this episode of Truth & Share, Rohit Krishna and Dan Plashkes discuss how 2020 looks very similar to the dot-com bubble from the late 90s.
In 2020, customers are more than ever online. But being online doesn't mean leaving the customer on a bot island. In this episode, Dan and Rohit discuss what the key will be for companies if they want to survive in the future.
#016 // Employee Spotlight: Samirah Graham, training lead
In this episode of Truth & Share, we welcome Samirah Graham.
Samirah started at S&P in 2012, with already 8 years of training background under her belt. With a natural skill at training others, she grew from being an associate, to one of our company's top Training Leads. Listen in on her journey here at S&P while she gives her insight on what it's like to train teams and work for a Contact Center.
#015 // The unintended consequences of COVID-19
In this episode of Truth & Share, Rohit Krishna and Dan Plashkes discuss the unintended consequences of COVID-19.
While small businesses are rapidly closing down, big companies are getting bigger leaving many customers heartbroken to see their favourite store closing. In this episode, Dan and Rohit also discuss how individuals are being affected by this pandemic.
#014 // Employee Spotlight: Wesley Chiasson, director of operations
In this episode, we welcome Wes Chiasson, director of operations. Wes started at S&P 10 years ago as an inbound sales associate and then moved on to various positions across the company. From workforce management to recruiting, to now director of operations, Wes knows the contact centre industry inside out and in this episode, he shares with us what he learned during his journey. He also shares some tips on how to be a better team leader and gives advice to anyone looking to start at S&P Data.
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Awesome relevant content