19 min

Wearing the customer's shoes w/ Jana Lass Engage Your Tribe

    • Marketing

Jeremy Shere, founder & CEO of Tribal knowledge Podcasting, talks with Jana Lass, VP of Marketing at Censia, about putting yourself in the customer’s shoes.
Stuff we discuss:
The value of having conversations with customersBuilding a network of subject matter expertsListening to what customers care about instead of nudging them toward a desire conclusionHow Censia’s HR Innovators program provides a platform for HR leaders to talk about their concerns and challenges Learn more about Censia
Connect with Jana on LinkedIn
Check out HR Bartender

Jeremy Shere, founder & CEO of Tribal knowledge Podcasting, talks with Jana Lass, VP of Marketing at Censia, about putting yourself in the customer’s shoes.
Stuff we discuss:
The value of having conversations with customersBuilding a network of subject matter expertsListening to what customers care about instead of nudging them toward a desire conclusionHow Censia’s HR Innovators program provides a platform for HR leaders to talk about their concerns and challenges Learn more about Censia
Connect with Jana on LinkedIn
Check out HR Bartender

19 min