25 min

What 'Customer Centric Design' Really Means What's Your (R)angle?

    • Technology

In today's episode we discuss the evolution of customer expectations and in turn, what it truly means to be customer-centric. How can we connect multiple-touchpoints to look at the entire customer journey to best serve not only the business - but the end customer?

In today's episode we discuss the evolution of customer expectations and in turn, what it truly means to be customer-centric. How can we connect multiple-touchpoints to look at the entire customer journey to best serve not only the business - but the end customer?

25 min

Top Podcasts In Technology