100 episodes

James Cook and his fellow retail researchers visit shopping destinations around the world, interview retail and real estate executives and discuss market research in a fast-paced and fun setting. James researches retail and real estate for JLL.

Where We Buy: Retail Real Estate with James Cook Where We Buy

    • Marketing
    • 4.7, 3 Ratings

James Cook and his fellow retail researchers visit shopping destinations around the world, interview retail and real estate executives and discuss market research in a fast-paced and fun setting. James researches retail and real estate for JLL.

    The Pandemic Response at Neighborhood Goods - Where We Buy #149

    The Pandemic Response at Neighborhood Goods - Where We Buy #149

    Matt Alexander, CEO of Neighborhood Goods, explains how the store is adapting to the COVID crisis. He talks about following through on their commitment to transparency, as well as some initiatives they have in the pipeline for their reopenings. James Cook is the director of retail research in the Americas for JLL.

    • 22 min
    Bread Ahead Bakery Goes Global with IGTV - Where We Buy #148

    Bread Ahead Bakery Goes Global with IGTV - Where We Buy #148

    Matthew Jones, founder of Bread Ahead Bakery, talks about how he used live cooking demonstrations on Instagram TV and a new eLearning platform to turn his London chain of baking schools, cafes and bakeries into a global brand. He discusses plans for future expansion and the power of social media.

    • 21 min
    Guesst Pivots in the Face of Covid - Where We Buy #147

    Guesst Pivots in the Face of Covid - Where We Buy #147

    Guesst started as a way for brands to sell goods on consignment in physical stores. But as the pandemic hit and experiential retail went into hibernation, Guesst began marketing its internal sales reporting software as a new product for retailers and property owners to use in calculating percentage rents. CEO Jay Norris explains how his software can build trust between landlord and tenant. James Cook is the director of retail research in the Americas for JLL.

    • 26 min
    Which Retailers are Best Positioned for a Recession? - Where We Buy #146

    Which Retailers are Best Positioned for a Recession? - Where We Buy #146

    James Cook talks about how changing shopper habits will affect retail companies and which retail categories will benefit and suffer most. He also explains what this will mean for retail real estate. James is the director of retail research in the Americas for JLL.

    • 18 min
    What Makes Remarkable Retail? - Where We Buy #145

    What Makes Remarkable Retail? - Where We Buy #145

    In his book Remarkable Retail, Steve Dennis outlines the strategies that retailers can use to create a customer experience that leaves shoppers wanting more. In this interview, Steve explains which strategies will help retailers the most as they cope with the COVID-19 crisis. James Cook is the director of retail research in the Americas for JLL.

    • 28 min
    Restaurateurs Face the Biggest Challenge of their Careers - Where We Buy #144

    Restaurateurs Face the Biggest Challenge of their Careers - Where We Buy #144

    The impact of COVID-19 restrictions will affect some restaurants more than others. Many people will be slow to return to sit-down dining, even after restrictions are lifted. Some chefs may even abandon their restaurants for food trucks or delivery-only operations. Ken Higman is a director of foodservice consulting at JLL. James Cook is the director of retail research in the Americas for JLL.

    • 26 min

Customer Reviews

4.7 out of 5
3 Ratings

3 Ratings

Suit_PG ,

Very insightful!

Very insightful in a changing retail landscape!

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