27 min
WIHI: How to Navigate Power and Enhance Psychological Safety WIHI - A Podcast from the Institute for Healthcare Improvement
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- Medicine
The ability of health care staff to raise concerns or report near-misses is only as strong as leadership’s willingness to listen. As Dr. Neil Baker writes, “psychological safety is quite fragile. People have a strong tendency to avoid speaking up about problems and disagreements.” Dr. Baker joined WIHI to address the necessity of honest dialogue and psychological safety in the workplace, achieved in part by better understanding and successfully navigating the power dynamics that exist in every organization.
Featuring:
Neil Baker, MD, Principal, Neil Baker Consulting and Coaching, LLC
Featured Links:
IHI Blog Post: Don't Let Your Staff Suffer in Silence
Neil Baker Tool: Managing the Risks of Power
IHI Framework for Improving Joy in Work
The ability of health care staff to raise concerns or report near-misses is only as strong as leadership’s willingness to listen. As Dr. Neil Baker writes, “psychological safety is quite fragile. People have a strong tendency to avoid speaking up about problems and disagreements.” Dr. Baker joined WIHI to address the necessity of honest dialogue and psychological safety in the workplace, achieved in part by better understanding and successfully navigating the power dynamics that exist in every organization.
Featuring:
Neil Baker, MD, Principal, Neil Baker Consulting and Coaching, LLC
Featured Links:
IHI Blog Post: Don't Let Your Staff Suffer in Silence
Neil Baker Tool: Managing the Risks of Power
IHI Framework for Improving Joy in Work
27 min