The Property Management Podcast with That Property Mum Kylie Walker

Trust accounting not your favorite thing to do? Me either! But knowing your numbers and how to be savvy with your trust accounting is key in the property management industry.
In this episode I chat with Nicole Johnston,the founder of Trustd Figures who takes us through her trust accounting secrets! Trustd Figures  provides fixed price trust accounting outsourcing for real estate agencies. Trustd Figures offer unlimited account queries at any time each business-day - and do not timebox their time spent on your account. Nicole’s team consists of senior trust accountants and consultants and they  promise to eliminate your business compliance risks by keeping your trust accounts compliant.
If you set up your feed types correctly in the back end of your software, whether it's PropertyMe, Console or Property Tree or any other software that you're using, set up your feed types and set the triggers up, so that they automatically charge.  - Nicole johnston
 
We explore:
Nicole’s journey and how she got into trust accountingThe efficiency brought by cloud-based systems in reducing time wasted fixing errorsHow to prepare for the end of the financial year to stay calm and navigate it smoothlyClear instructions about accessing financial statements to prevent follow-up emails and re-sending documentsThe rise of new trustless software programs and their pros and consKey things we should know about trust accounting that we might not know

Connect with Nicole johnston

https://www.linkedin.com/in/nicole-johnston/
https://www.instagram.com/trustdfigures/
https://www.trustdfigures.com/

Kylie’s Resources
Property Management Growth School: https://courses.thatpropertymum.com.au/TPM-BDMSchool
Digital Marketing School: https://courses.thatpropertymum.com.au/digitalschool
That Property Mum Courses: https://www.thatpropertymum.com.au/courses/
The PM Accelerate Membership: https://courses.thatpropertymum.com.au/accelerate
Book a Strategy Call with Kylie: https://calendly.com/kylie-tpm/coaching-call
The Tarsi Way - https://thetarsiway.com) 
Kolmeo: https://kolmeo.com/
 
 Connect with Kylie:
 Instagram - https://www.instagram.com/thatpropert...
Website - https://www.thatpropertymum.com.au/
Facebook -a...

Want to learn how to explode your business in a competitive market and become a leading property manager?
In this episode I chat with Kelly Smyth, who shares with us how she created her personal brand and a marketing strategy her clients and contacts could not ignore! Kelly is also the founder of Hunter Property Management - the Hunter Valley's unique, collaborative property management specialists. At Hunter, they believe in establishing strong relationships with their clients and the communities they serve, and providing a personalised approach to meet their clients unique needs .

And if you're confident in your job and what you're speaking about, then that's all you need. You just need to know what a break lease is in your state or what a good application looks like. I used to write down every job I did in my role, and I could make a video about every job I did. - Kelly Smyth
 
We explore:
Kelly's background and journey into property managementHow she created 100 managements in 12 months of starting her businessHow to how to build a personal brand and multiple connections Her 9 post strategy and how to create a content strategy that works for youHow to get creative and get your brand out there in a competitive industry

Connect with Kelly Smyth
https://www.instagram.com/huntervalleypropertymanager/
https://www.instagram.com/huntervalleypropertymanager/
https://hunterpm.au/
Kylie’s Resources
Property Management Growth School: https://courses.thatpropertymum.com.au/TPM-BDMSchool
Digital Marketing School: https://courses.thatpropertymum.com.au/digitalschool
That Property Mum Courses: https://www.thatpropertymum.com.au/courses/
The PM Accelerate Membership: https://courses.thatpropertymum.com.au/accelerate
Book a Strategy Call with Kylie: https://calendly.com/kylie-tpm/coaching-call
The Tarsi Way - https://thetarsiway.com) 
Kolmeo: https://kolmeo.com/
 
 Connect with Kylie:
 Instagram - https://www.instagram.com/thatpropert...
Website - https://www.thatpropertymum.com.au/
Facebook - https://web.facebook.com/thatpropertymum
Facebook Group -a href="https://web.facebook.com/groups/prope%E2%80%A6"

In the ever evolving world of business knowing your business numbers is vital to your business success.
And in this episode we chat with Tarsi who shares further on how to overcome financial challenges and the keys to financial mastery.
Tarsi AKA The Rent Roll Queen,  a specialist in rent roll due diligence, business valuation, and management rights with 25 years of business and real estate acumen, she finds gaps and risks in other agencies to find undiscovered value.
When you're talking financially, as a business owner, you have to manage everything because you're not just managing the salaries for property managers or administrators or anybody else in your team.You've also got, if you're going to have VAs in the backend, you've got the overheads of actually running the business. Your subscriptions are constantly going up as well. - Tarsi Taylor
 
We explore:
Strategies to help you overcome business struggles and plan for the futureThe importance of knowing, reviewing and analysing your numbers for the health of your businessThe common financial risks as a business ownerHow to maximize your goodwill value for your business successHow to know what to look for to build a strong foundation for the next level of your business
Connect with Tarsi Taylor
https://thetarsiway.com/
https://reboc.jomablue.com/reg/store/registration
 
Kylie’s Resources
Property Management Growth School: https://courses.thatpropertymum.com.au/TPM-BDMSchool
Digital Marketing School: https://courses.thatpropertymum.com.au/digitalschool
That Property Mum Courses: https://www.thatpropertymum.com.au/courses/
The PM Accelerate Membership: https://courses.thatpropertymum.com.au/accelerate
Book a Strategy Call with Kylie: https://calendly.com/kylie-tpm/coaching-call
The Tarsi Way - https://thetarsiway.com) 
Kolmeo: https://kolmeo.com/
 
 Connect with Kylie:
 Instagram - https://www.instagram.com/thatpropert...
Website - https://www.thatpropertymum.com.au/
Facebook - https://web.facebook.com/thatpropertymum
Facebook Group - https://web.facebook.com/groups/prope…
Pinterest -a...

As a property manager you can get stuck in some pretty tricky situations which require a healthy dose of negotiation skills and a whole lot of patience and it can take a lot of strength to push through some of the challenges that you face.
In this episode I chat with Ellen Vivers who is a breath of fresh air. She has gone through the good and the bad experiences and has navigated anxiety and burnout at such a young age already but her story is one of triumph.
Ellen is a Leasing Consultant at Soames Real Estate and brings a down-to-earth character and country generosity to her role. Ellen is thriving in the Soames team and enjoying being able to help people every day. She has a background in secondary education, ancient history and a Certificate of Registration in Strata Management.
We were to not think about work, not talk about work. It's very hard not to do, especially when you're on an after hour course, but it is a good system to set up to help the people around you not think about it and to distract you as well  - Ellen Vivers
We explore:
·       Ellen’s  journey from Strata Management into Property Management
·       How to problem solve challenges that may arise and best support your clients
·       Strategies to support you in staying organised, reduce stress, overwhelm and that help to reset your nervous system
·       Mindset tools to help maintain positivity when faced with property management struggles 

Connect with Ellen Vivers
https://www.linkedin.com/in/ellen-vivers-6668b5157/?originalSubdomain=au
https://www.facebook.com/profile.php?id=100090264051175
https://www.soames.com/directory/ellen-vivers/
 
Kylie’s Resources
Property Management Growth School: https://courses.thatpropertymum.com.au/TPM-BDMSchool
Digital Marketing School: https://courses.thatpropertymum.com.au/digitalschool
That Property Mum Courses: https://www.thatpropertymum.com.au/courses/
The PM Accelerate Membership: https://courses.thatpropertymum.com.au/accelerate
Book a Strategy Call with Kylie: https://calendly.com/kylie-tpm/coaching-call
The Tarsi Way - https://thetarsiway.com) 
Kolmeo: https://kolmeo.com/
Tapi:  https://www.tapihq.com/
 Connect with Kylie:
 Instagram -...

Want to learn how to turn your relationships into a long term client base which then leads into constant referrals for your property management business?
In this episode I chat with Natalie Cahill who has created exactly that! Natalie prides herself and in her above and beyond service and is the founder of Little Gem Property Management which she created to provide a boutique property management service for people seeking one to one interaction from their property manager.
‘Even though I've been in the industry for 23 years,  I never stop learning, I never stop taking in information from others because  even just a different approach is something that I find that I learn.’
- Natalie Cahill
 We explore:
Relationship Building For Your Current and New ClientsTips On How To Best Create A Referral Led BusinessSystems and Procedures To Implement In Your Business To Help Create Above And Beyond Service For Your ClientsSetting up your business up for client long term success    
Connect with Natalie Cahill
https://www.facebook.com/littlegempm/
littlegempm.com
https://www.instagram.com/littlegempropertymanagement/
 
Kylie’s Resources
Property Management Growth School: https://courses.thatpropertymum.com.au/TPM-BDMSchool
Digital Marketing School: https://courses.thatpropertymum.com.au/digitalschool
That Property Mum Courses: https://www.thatpropertymum.com.au/courses/
The PM Accelerate Membership: https://courses.thatpropertymum.com.au/accelerate
Book a Strategy Call with Kylie: https://calendly.com/kylie-tpm/coaching-call
The Tarsi Way - https://thetarsiway.com) 
Kolmeo: https://kolmeo.com/
 
 Connect with Kylie:
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This is another special episode where I share a powerful insight into my recent PM Mastery Bootcamp. 
In this episode I’m going to share with you the value of growing your rent roll and income through simple adjustments without the need to chase new business. I share with you valuable tips for the power of your mindset, marketing, business development management, technology, software and strategies that has proved successful in my business and that can support you too in your business journey.
Our subconscious is why we have certain addictions and our subconscious mind is why we self-sabotage and we hold ourselves back. It's also why we are so motivated, why we are so driven, why we are so confident, why we are naturally, really happy people. All of this comes from our subconscious mind. 
– Kylie Walker
 We explore:
Understanding Negativity in Property ManagementThe Power of the Subconscious MindMy Tool Kit for Overcoming Challenging TimesConfronting Subconscious Barriers to SuccessThe Impact of Limiting Beliefs in the WorkplaceStrategies for Increasing Business RevenueNavigating Fee Increases and Client Management
Kylie’s Resources
Property Management Growth School: https://courses.thatpropertymum.com.au/TPM-BDMSchool
Digital Marketing School: https://courses.thatpropertymum.com.au/digitalschool
That Property Mum Courses: https://www.thatpropertymum.com.au/courses/
The PM Accelerate Membership: https://courses.thatpropertymum.com.au/accelerate
Book a Strategy Call with Kylie: https://calendly.com/kylie-tpm/coaching-call
The Tarsi Way - https://thetarsiway.com) 
RentPay - https://www.rentpay.com.au/
Kolmeo: https://kolmeo.com/
Tapi: https://www.tapihq.com/
 Connect with Kylie:
 Instagram - https://www.instagram.com/thatpropert...
Website - https://www.thatpropertymum.com.au/
Facebook - https://web.facebook.com/thatpropertymum
Facebook Group - https://web.facebook.com/groups/prope…
Pinterest -a...