33 Min.

John Pearson of DHL Express: Keep business – and leadership - simple World Economic Forum

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CEO John Pearson shares the strategies this shipping and logistics company uses to simplify and focus a complex business – methods that have helped it navigate major upheavals including the COVID-19 pandemic. Special training programs - including one featuring a small red passport each staffer carries – are a special source of pride and one of several important ways the company keeps communication clear and thousands of employees aligned in one of the most global companies in the world. 

CEO John Pearson shares the strategies this shipping and logistics company uses to simplify and focus a complex business – methods that have helped it navigate major upheavals including the COVID-19 pandemic. Special training programs - including one featuring a small red passport each staffer carries – are a special source of pride and one of several important ways the company keeps communication clear and thousands of employees aligned in one of the most global companies in the world. 

33 Min.

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