New Books in Business, Management, and Marketing New Books Network

Today’s book is: More Than A Glitch: Confronting Race, Gender, and Ability Bias in Tech (MIT Press, 2024), by Meredith Broussard. When technology reinforces inequality, it's not just a glitch—it's a signal that we need to redesign our systems to create a more equitable world. The word “glitch” implies an incidental error, as easy to patch up as it is to identify. But what if racism, sexism, and ableism aren't just bugs in mostly functional machinery? What if they're coded into the system itself? 
Meredith Broussard demonstrates in More Than a Glitch how neutrality in tech is a myth and why algorithms need to be held accountable. Broussard, a data scientist and one of the few Black female researchers in artificial intelligence, masterfully synthesizes concepts from computer science and sociology. She explores a range of examples: from facial recognition technology trained only to recognize lighter skin tones, to mortgage-approval algorithms that encourage discriminatory lending, to the dangerous feedback loops that arise when medical diagnostic algorithms are trained on insufficiently diverse data. Even when such technologies are designed with good intentions, Broussard shows, fallible humans develop programs that can result in devastating consequences. Broussard argues that the solution isn't to make omnipresent tech more inclusive, but to root out the algorithms that target certain demographics as “other” to begin with. With sweeping implications for fields ranging from jurisprudence to medicine, the ground-breaking insights of More Than a Glitch are essential reading for anyone invested in building a more equitable future.
Our guest is: Meredith Broussard, who is an associate professor at the Arthur L. Carter Journalism Institute of New York University, research director at the NYU Alliance for Public Interest Technology, and the author of several books, including More Than a Glitch: Confronting Race, Gender, and Ability Bias in Tech, and Artificial Unintelligence: How Computers Misunderstand the World. Her academic research focuses on artificial intelligence in investigative reporting and ethical AI, with a particular interest in using data analysis for social good.
Our host is: Dr. Christina Gessler, the producer of the Academic Life podcast. She holds a PhD in history, which she uses to explore what stories we tell and what happens to those we never tell.
Welcome to Academic Life, the podcast for your academic journey—and beyond! Join us again to learn from more experts inside and outside the academy, and around the world. You can help support the show by downloading, sharing, posting about, or assigning any of our 200+ episodes.
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Esoteric and frequently disinterested in the public good, financial institutions can be hard to navigate for those seeking to advance social welfare. My Episode 10 guest Paul Katz of the Jain Family Institute is trying to change that by building innovative tools to help visionary leaders in Brazil grow social wealth. During our lively exchange, Paul helped me understand how much history fits into his efforts and his organization's vision. We talked about Paul's discovery of his superpowers derived from a PhD in history, the importance of being a well-rounded researcher, and how it's often difficult to separate neatly quant from qual. We also discussed the significance of networking and wondered why historians routinely undervalue their expertise, thereby undercutting their chances of success in non-academic domains. Ultimately, our conversation is about the surprising ways to use history for the public good, contribute to organizational effectiveness, and explore new horizons for professional growth.
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Richard interviews BBC Journalist Dougal Shaw about his book CEO Secrets based on the BBC Series CEO secrets in which he interviewed 100s of CEOs.
When Dougal first began as a business journalist at BBC, he wasn’t particularly interested in the topic. Prior to his new career, he was training for doctorate in history. He began creating content for social media, interviewing CEOs who found themselves in the BBC offices. He then shifted to producing miniseries, talking to different CEOs every single week.
Dougal has taken years of interviews and analyzed them for patterns in the lives and behaviors of CEOs. The pattern that stood out most was the difference between CEOs who founded their own company, and CEOs who hadn’t, what Dougal refers to as “corporate climbers.”
The founders were brasher, more prone to extemporaneous speech, and sometimes quite eccentric. Meanwhile, the corporate climbers were highly-prepared and behaved like participants in a job interview.
He also noticed certain traits among the younger founders. Many of them, reassuringly, appeared to be wise beyond their years. This early maturity was frequently catalyzed by a traumatic event in their family like divorce or death. Entrepreneurship for some became like a coping strategy. It was something they could throw themselves into at an early age.
Dougal also discusses the challenges of interviewing CEOs, especially when they bring along their PR teams to coach them. Getting past the censors is one his goals, especially when his agenda differs from the CEO’s. Dougal views himself as somewhat of a psychologist, attempting to coax real and authentic answers out of his interviewees. The best answers for the audience are ones that surprise, not boilerplate jargon. 

As well as focussing on ideas in the book they discuss who he would have liked to interview, and what Dougal is going to do next. They were introduced by Peter Cowley, whose extraordinary story was featured on the NBN a few months ago here, or go to to the Public Success Private Grief website here 
Listeners can get get a 25% discount if they use the code ‘CEO25’ on the Bloomsbury website here

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CEO Secrets is now out as a book!
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Dialysis is a medical miracle, a treatment that allows people with kidney failure to live when otherwise they would die. It also provides a captive customer for the dialysis industry, which values the steady revenues that come from critically required long-term care that is guaranteed by the government. 
Tom Mueller's six year deep dive into the dialysis industry has yielded his latest book, How to Make a Killing: Blood, Death, and Dollars in American Medicine (W. W. Norton, 2023). It's both an historical account of this lifesaving treatment and an indictment of the industry that is dominated by two for-profit companies that control ~80% of the market.  
There is a precarious balance between ethical care for patients and the prioritization of profits for the providers, a tension that has led to ethical, political, and legal debates about the rationing and exploitation of life-saving care and quality of life. 
Dialysis services are desperately needed by patients who require the dangerous, uncomfortable, and exhausting treatments multiple times per week, and pay for it through complex insurance procedures.
Tom Mueller’s book includes a vivid account of CEOs who lead their companies with messianic zeal to drive revenues continually up while simultaneously reducing the cost of care. He introduces us to the doctors charged with reducing those costs even at the expense of high-quality care and negative health outcomes. And we meet the patients themselves, who have little choice but to put their lives and well-being at the mercy of this system.
How did a lifesaving medical breakthrough become a for-profit enterprise that threatens many of the people it’s meant to save? And who are the brave people -patients, doctors, and employees of the system who are willing to tell their stories despite tremendous pressure to remain silent? And why do we as Americans accept worse outcomes at higher costs than the rest of the world?
Tom Mueller's highly readable yet devastating book illustrates the dialysis industry as a microcosm of American medicine. 
Mueller challenges us to find a solution for dialysis, an approach that could also provide the opportunity to begin fixing our country’s dysfunctional healthcare system and a fighting chance at restoring human health outcomes, rather than the extraction of profits, as its true purpose.
To contact Tom Mueller, visit www.tommueller.co
Suggested reading: 


The Body's Keepers by Paul L. Kimmel, M.D.


The Occasional Human Sacrifice: Medical Experimentation and the Price of Saying No by Carl Elliott

Also mentioned: 


How to Get Away with Merger by Thomas G. Wollman (NBER working paper, 2020)


"How Acquisitions Affect Firm Behavior and Performance" by Eliason, Heebsh et al. (The Quarterly Journal of Economics, 2020)


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How can we restore America's frontier spirit, foster innovation, and stave off decay? Chris Buskirk sits down to discuss his new book America and the Art of the Possible: Restoring National Vitality in an Age of Decay. Along the way, he delves into the history of innovation from Augustan Rome to the Scottish Enlightenment to Silicon Valley, whether America is an oligarchy or an aristocracy, how our education system can better support American needs, and more.
Chris Buskirk is the founder, editor, publisher of the magazine American Greatness, as well as a contributing opinion writer for The New York Times. A serial entrepreneur, he is also the Founder & Chief Investment Officer of 1789 Capital.
Contributions to and/or sponsorship of any event does not constitute departmental or institutional endorsement of the specific program, speakers or views presented.
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For centuries, the vastness of the Chinese market tempted foreign companies in search of customers. But in the 1970s, when the United States and China ended two decades of Cold War isolation, China’s trade relations veered in a very different direction. In Made in China: When US-China Interests Converged to Transform Global Trade (Harvard University Press, 2024) Dr. Elizabeth Ingleson shows how the interests of US business and the Chinese state aligned to reframe the China market: the old dream of plentiful customers gave way to a new vision of low-cost workers by the hundreds of millions. In the process, the world’s largest communist state became an indispensable component of global capitalism.
Drawing on Chinese- and English-language sources, including previously unexplored corporate papers, Ingleson traces this transformation to the actions of Chinese policymakers, US diplomats, maverick entrepreneurs, Chinese American traders, and executives from major US corporations including Boeing, Westinghouse, J. C. Penney, and Chase Manhattan Bank. Long before Walmart and Apple came to China, businesspeople such as Veronica Yhap, Han Fanyu, Suzanne Reynolds, and David Rockefeller instigated a trade revolution with lasting consequences. And while China’s economic reorganisation was essential to these connections, Ingleson also highlights an underappreciated but crucial element of the convergence: the US corporate push for deindustrialization and its embrace by politicians.
Reexamining two of the most significant transformations of the 1970s—US-China rapprochement and deindustrialization in the United States—Made in China takes bilateral trade back to its faltering, uncertain beginnings, identifying the tectonic shifts in diplomacy, labor, business, and politics in both countries that laid the foundations of today’s globalized economy.

This interview was conducted by Dr. Miranda Melcher whose new book focuses on post-conflict military integration, understanding treaty negotiation and implementation in civil war contexts, with qualitative analysis of the Angolan and Mozambican civil wars.
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