Vacation Rental Success Heather Bayer aka @CottageGuru

This episode is sponsored by Lodgify, an all-in-one solution that will help you start, manage, and grow your short-term rental business.

Use Code VRF10 for 10% off their Professional and Ultimate yearly plans
> Click here to visit Lodgify.com to start your free trial today
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In this episode Heather Bayer and Catherine Ratcliffe discuss the pressing issue of human trafficking within the short-term rental industry.
Catherine shares insights into the prevalence of human trafficking, including both sex and labor trafficking, and its impacts on the industry. She highlights the importance of recognizing signs of trafficking and the role of vacation rental operators in preventing these activities.
Catherine emphasizes training for property managers and staff, and the need to establish standard operating procedures to handle suspicious activities.
The discussion also covers the responsibilities of hosts in ensuring their properties do not become venues for such exploitative practices.
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Discover the THRIVE Training System and attend an information session to get your questions answered about our foundational team training: https://thrive.vacationrentalformula.com/thrive-live-webinar.

Are you listening to this podcast on the move? Get to the show notes here:
https://www.vacationrentalformula.com/VRS563

This episode is sponsored by Lodgify, an all-in-one solution that will help you start, manage, and grow your short-term rental business.

Use Code VRF10 for 10% off their Professional and Ultimate yearly plans
> Click here to visit Lodgify.com to start your free trial today
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In this episode of the Vacation Rental Success Podcast, Heather Bayer sits down with Andy McNulty, co-founder of Touch Stay. They delve into the intricacies of building and managing a remote team that spans across the globe. Andy shares his experiences and insights on fostering a dynamic and committed team culture despite the challenges of remote working. This conversation is a goldmine for short-term rental managers and hosts who aim to create vibrant and effective remote teams.
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Discover the THRIVE Training System and attend an information session to get your questions answered about our foundational team training: https://thrive.vacationrentalformula.com/thrive-live-webinar

Are you listening to this podcast on the move? Get to the show notes here:
https://www.vacationrentalformula.com/VRS562

This episode is sponsored by Lodgify, an all-in-one solution that will help you start, manage, and grow your short-term rental business.

Use Code VRF10 for 10% off their Professional and Ultimate yearly plans
> Click here to visit Lodgify.com to start your free trial today
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In this solo episode Heather Bayer delves into the transformative concepts from the book "10X is Easier than 2X" by Dan Sullivan and Benjamin Hardy. Heather shares her personal journey of embracing a 10X mindset, recounting pivotal moments in her career that led to exponential growth.
She provides practical examples and strategies for vacation rental managers to apply 10X thinking, from creating unique guest experiences to leveraging technology and forming strategic partnerships. Heather emphasizes the importance of a mindset shift, focusing on core strengths, simplifying operations, and continuously innovating to achieve significant business growth.
The episode is a motivational guide for those looking to make bold changes and elevate their vacation rental business to new heights.
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Discover the THRIVE Training System and attend an information session to get your questions answered about our foundational team training: https://thrive.vacationrentalformula.com/thrive-live-webinar

Are you listening to this podcast on the move? Get to the show notes here:
https://www.vacationrentalformula.com/VRS561

This episode is sponsored by Lodgify, an all-in-one solution that will help you start, manage, and grow your short-term rental business.

Use Code VRF10 for 10% off their Professional and Ultimate yearly plans
> Click here to visit Lodgify.com to start your free trial today
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In this episode, host Heather Bayer welcomes back Matt Landau, a seasoned mentor and coach in the vacation rental industry.
He shares insights from a transformative event he attended in Morocco, which inspired him to rethink traditional conference formats and foster deeper business interactions.
The conversation delves into the significant role of retreats in fostering personal growth and professional development. Matt highlights how well-designed, intimate gatherings can spur creativity and innovation, allowing participants to step away from daily routines and reassess their business strategies and life goals.
Matt also introduces his new venture, "Here Goes Nothin'," a series of retreats, workshops, and discussions designed to equip business leaders with the tools to navigate the future creatively and courageously. He stresses the importance of taking creative risks and stepping out of comfort zones to propel business success.
Additionally, the discussion touches on the concept of experience design, which Matt believes is crucial in planning the customer journey to enhance satisfaction and loyalty, particularly in the vacation rental industry.
The episode concludes with Heather and Matt reflecting on the need for continuous innovation and creativity to stay competitive in the rapidly evolving vacation rental market. They encourage listeners to embrace new ideas and approaches, emphasizing the importance of being open to change.
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Discover the THRIVE Training System and attend an information session to get your questions answered about our foundational team training: https://thrive.vacationrentalformula.com/thrive-live-webinar

Are you listening to this podcast on the move? Get to the show notes here:
https://www.vacationrentalformula.com/VRS560

This episode is sponsored by Lodgify, an all-in-one solution that will help you start, manage, and grow your short-term rental business.

Use Code VRF10 for 10% off their Professional and Ultimate yearly plans
> Click here to visit Lodgify.com to start your free trial today
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There’s been a lot of talk over the airwaves recently about the value of conferences - why we attend them, what makes some more unique than others and what the industry could do differently. It’s a conversation we need to have.
Fresh from the VRNation event in Boise, Heather shares her thoughts on the new look for the former Northwest Vacation Rental Professionals(NWVRP) and talks to outgoing President, Brian Olson and the new executive - President Matt Tesdall and Vice President Tera Lorimer.
She also explores the innovative platform Scouted.com, which has partnered with VRNation to offer unique local experiences to travelers, and speaks with their CMO, Jess Fuhrman.
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Discover the THRIVE Training System and attend an information session to get your questions answered about our foundational team training: https://thrive.vacationrentalformula.com/thrive-live-webinar

Are you listening to this podcast on the move? Get to the show notes here:
https://www.vacationrentalformula.com/VRS559

This episode is sponsored by Lodgify, an all-in-one solution that will help you start, manage, and grow your short-term rental business.

Use Code VRF10 for 10% off their Professional and Ultimate yearly plans
> Click here to visit Lodgify.com to start your free trial today
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Trust is the cornerstone of our business.  Owners needs to trust managers and OTAs to market their properties successfully, guests have to trust their hosts to deliver on their promises, and mutual trust underpins the relationships between the community and the short-term rentals that operate in their locales.
In this episode Heather delves deep into the concept of trust with Dr. Yoram Solomon, an innovator and globally recognized thought leader. Yoram, celebrated for his extensive work on trust and its pivotal role in organizational success, brings his insights into the vacation rental industry, sharing invaluable strategies to build and maintain trust with guests and property owners alike. He discusses the essential nature of trust in all business interactions and its profound impact on a company’s reputation and operational success. With his rich background in technology, business management, and as a prolific author, he offers practical advice that can be implemented immediately by vacation rental managers.
Whether you’re a seasoned vacation rental manager or just starting out, this episode is packed with actionable insights that can help you set your business apart by cultivating a trustworthy brand. Dr. Solomon’s advice will not only help you improve your interactions with guests and owners, but also boost your overall business performance by fostering a culture of trust.
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Discover the THRIVE Training System and attend an information session to get your questions answered about our foundational team training: https://thrive.vacationrentalformula.com/thrive-live-webinar

Are you listening to this podcast on the move? Get to the show notes here:
https://www.vacationrentalformula.com/VRS558