23 min

Conversational AI revolutionizes the customer experience landscape Business Lab

    • Tecnología

AI can create seamless customer and employee experiences but it’s important to balance automation and human touch, says head of marketing, digital & AI at NICE, Elizabeth Tobey.

  • All Rights Reserved

AI can create seamless customer and employee experiences but it’s important to balance automation and human touch, says head of marketing, digital & AI at NICE, Elizabeth Tobey.

23 min

  • All Rights Reserved

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