10 min
6 Ways to Use Online Feedback Forms for Your Business Getsitecontrol Insider
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- Marketing
If you're not a mind reader, the only way to know what your customers are thinking is to ask them. In this episode, we'll discuss 6 different methods to implement feedback forms and 3 proven tips to make sure you collect meaningful data from the right audience.
Among other things, you'll hear mentions of Net Promoter Score (NPS), Customer Effort Score (CES), and Customer Satisfaction Score (CSAT) - popular customer feedback surveys you may want to try.
Here are the links with more information on them:
How to use Net Promoter Score and what to do nextWhat is Customer Effort Score and how to measure itBeginner's guide on Customer Satisfaction ScoreHere is a great post by Survey Monkey on how phrasing your questions can skew your data.
Finally, if you want to add popup surveys or floating side buttons to your website, Getsitecontrol website survey form builder is the way to go.
Don't forget to subscribe for more actionable guides and insights!
Create beautiful email signup forms, coupon boxes, and pop-up surveys for your store with Getsitecontrol.
If you're not a mind reader, the only way to know what your customers are thinking is to ask them. In this episode, we'll discuss 6 different methods to implement feedback forms and 3 proven tips to make sure you collect meaningful data from the right audience.
Among other things, you'll hear mentions of Net Promoter Score (NPS), Customer Effort Score (CES), and Customer Satisfaction Score (CSAT) - popular customer feedback surveys you may want to try.
Here are the links with more information on them:
How to use Net Promoter Score and what to do nextWhat is Customer Effort Score and how to measure itBeginner's guide on Customer Satisfaction ScoreHere is a great post by Survey Monkey on how phrasing your questions can skew your data.
Finally, if you want to add popup surveys or floating side buttons to your website, Getsitecontrol website survey form builder is the way to go.
Don't forget to subscribe for more actionable guides and insights!
Create beautiful email signup forms, coupon boxes, and pop-up surveys for your store with Getsitecontrol.
10 min