Gateway to Ecommerce

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Gateway to Ecommerce Podcast

Gateway to Ecommerce is where global ecommerce leaders discuss challenges, best practices, new tech, and secrets to success for enterprise-level or budding solopreneurs. Build a tech-savvy and trusted ecommerce business in the digital economy—no matter where you are in your ecommerce journey.

  1. 01/11/2023

    Jewelry Ecommerce and CX Insights From an Industry Insider

    When it comes to jewelry, the more technology, imagery and CX, the more likely you’ll keep customers on your site. Discover insights from an industry expert.

    24 min

  2. 28/06/2023

    Ecommerce Fraud Stories: Travel & Airlines Industry

    COVID may have knocked the travel industry down in 2020, but it’s back – and it’s gone online like gangbusters. From first-time to seasoned ecommerce customers, more and more people are flying and buying using apps and websites. And the trajectory is upward. The industry is expected to see tremendous growth through 2025 with nearly three-quarters of revenue coming from online sales. Great news, right? It is … if airline and travel businesses are prepared to handle the swath of fraud attempts that have already begun to plague the industry. The problem is that this type of fraud is tricky to identify. Simple fraud filters won’t be as effective because the data that travel companies use as identifiers are mostly based on names — and not information like address, phone or email. That opens a world of opportunity for fraudsters. Companies in this industry need to understand how to detect and prevent online fraud if they want to survive. In this episode of Gateway to Ecommerce, Rafael Lourenco, Executive Vice-President at ClearSale and Faye McEachern, Director of Partners at ClearSale narrate an inside look at how fraudsters tap into the airline and travel industry.

    8 min

  3. 08/07/2022

    Why Merchants Should Avoid "Blacklists" in Name and Practice

    For years, the fraud industry has been using the terms “blacklist” and “whitelist” to identify customers whose transactions would be automatically declined or approved by a given merchant. We think it’s time for a change. Listen now or check out the show notes: https://gatewaytoecommerce.clear.sale/episodes/why-merchants-should-avoid-blacklists-name-and-practice

    10 min

  4. 05/11/2021

    The Evolution of Payments with E-wallets

    E-wallets have come a long way since PayPal first entered the market. Learn which payment options are available for your site. See the show notes & transcript here: https://gatewaytoecommerce.clear.sale/episodes/evolution-of-alternative-payments-ewallets

    29 min

  5. 06/10/2021

    How to Stop Leaving Money on the Table: An Enterprise Ecommerce Fraud Discussion

    There are many misconceptions about what fraud is and how companies should handle it. Many companies believe that they have fraud under control but in reality, they actually don’t. The phrase “you don’t know what you don’t know” applies with unnerving precision here. There are several revenue-damaging pitfalls to the typical enterprise fraud protection approach, and these pitfalls often result in lost revenue. Fraud never grows in a straight line—it’s always dynamic. The good news? A more sophisticated fraud prevention strategy can keep ahead of fraudsters while preventing lost sales. Listen to our latest episode with Rick Sunzeri to learn more. Visit our website for more information about this episode.

    10 min

  6. 07/09/2021

    The State of Privacy and Data Protection in 2021

    This episode provides overview of GDPR, the implications and state of GDPR, and actionable tips for international merchants to keep their business following best practices and keeping their database secure. The thought leaders of this episode will provide specific ways to leverage security and data protection as a means to building trust with their audience and clients.

    28 min

  7. 07/08/2021

    How Consolidation Affects Enterprise Ecommerce

    2020 was a year of major changes in the digital space, in the digital e-commerce environment due to the pandemic effects and lockdowns in multiple cities. As a result, a slew of new customers were introduced into the online space. This influx of customers created new challenges for merchants of all sizes during the year of 2020 and beyond. The year of 2021 is a year of consolidation, of whether or not these new customers, in the absence of the need of going online, will remain buying online and what's going to be their actual behavior in the presence of other alternatives and options.

    18 min

  8. 15/07/2021

    Alternative Payments: Buy Now, Pay Later

    With ecommerce picking up now more than ever because of the pandemic from all generations, businesses are more likely to adopt the alternative payment method or buy now pay later for their customers. Co-Hosts Denise and Sarah discuss why this approach is beneficial and the pitfalls merchants make when implementing an alternative payment method. Learn more at clear.sale!

    20 min
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Gateway to Ecommerce is where global ecommerce leaders discuss challenges, best practices, new tech, and secrets to success for enterprise-level or budding solopreneurs. Build a tech-savvy and trusted ecommerce business in the digital economy—no matter where you are in your ecommerce journey.

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