25: Validate the Struggle: A Life and Conversation Hack Purpose and Perspective with Misty McElroy

This episode relates to thoughtful customer service, but on a deeper level, it’s also about making a difference in the middle of a work or personal interaction that is laced with frustration.
Join Misty for an experience at the Nashville International Airport, and a gentle nudge toward better interactions, better conversations, better relationships, and ultimately, more peace of mind through it all.