Ascend and Transcend Elizabeth Pearson

For almost twenty years, Joey Coleman has helped organizations retain their best customers and turn them into raving fans via his entertaining and actionable keynotes, workshops, and consulting projects.

He has a long history of energizing and motivating audiences to enhance their customers’ experiences. He is an award-winning speaker and the author of the #2 Wall Street Journal bestseller, Never Lose a Customer Again.

In this episode, we discuss why it’s critical to maintain and develop all the important relationships in your life and how to do it.

Show Notes

00:50 Acquiring new customers vs how to keep them long term

03:01 Joey's methods are applicable to everyone (even if you're not in a customer-driven business/ role)

04:15 Gift-ology discussion

08:05 What NOT to send someone

16:41 What to do if you don’t get the job

20:08 Why you need multiple points of contact

22:11 Why intentions are everything

30:10 Why we all need to feel like we matter

36:21 Closing thoughts & further resources

Joey’s links:

Website

Book: Never Lose a Customer Again

LinkedIn

At age 38, Amberly Lago’s life was turned upside down. Hit by an SUV while riding her motorcycle, she had 34 surgeries to save her leg from amputation, only to then be diagnosed with Complex Regional Pain Syndrome dubbed “the suicide disease”.

She knows about how to strengthen resilience because she has lived it and in this episode, she shares her passion for turning tragedies into triumphs with True Grit and Grace.

Amberly is also a Peak Performance Coach, TEDx Speaker, Podcast host of "True Grit and Grace", and 2x bestselling author.

Here's what we discussed:

Show Notes

01:09 Current events are intense. How to avoid giving into despair and being overwhelmed by negative emotions.

09:21 The importance of having an immediate support network in times of hardship

16:19 Mommy wine culture, stress, and casual alcoholism all can lead to further depression.

22:14 Bad habits tend to compound on each other (but so do good ones!)

24:12 Tips for people who are single, without children, or otherwise on their own and feeling isolated

28:32 The importance of spirituality, religion, and staying open-minded to God

31:20 Is a scarcity mindset preventing you from investing in yourself?

35:27 Amberly's mastermind and upcoming retreat on Sept. 9th

44:45 Closing thoughts & further resources

Amberly’s links:

Website

Retreat Info

Book

LinkedIn

Instagram- @amberlylagomotivation

Podcast

Elise Roberts, an ex-network news powerhouse producer shares her path from panic attack to mental health wellness advocate. July is BIPOC Mental Health Awareness Month, so what better time to discuss how to overcome the shame that is often put on the black community around seeking support for their mental health.

Show Notes

01:23 Meet Elise

03:30 How Elise took her mental health into her own hands

08:05 What are the particular stresses that are put on black women specifically?

14:55 How people can stop just "sucking it up" and get mental health support—and why it’s important to talk about it

17:04 The past two years have been a pressure cooker for everybody. What it was like working behind the scenes in the media during this time.

22:11 Tips for people who think they might be at risk for mental health issues

27:57 Closing thoughts & further resources

Elise’s links:

LinkedIn

Instagram

According to Fortune 100 executive coach and meditation teacher Kristoffer Carter, our work as leaders is to expand our spiritual capacity to hold more of what life and business are constantly throwing at us.

In his book, Permission to Glow, Kristoffer explains how to create awareness of the universal forces that hold us back and offers 4 Permissions we can activate “to transcend the crazy train of overwhelm and disruption by using everything life offers as fuel to glow.”

Show Notes

00:45 Coming out of the "Spiritual Closet" and bringing spirituality to the corporate world

06:32 How to notice when the Universe is giving you very clear answers about what to do (or not do do) next

10:25 The 4 Permissions #1: Permission to CHILL

13:50 Permission #2- Permission to Feel all the FEELS. Be at peace with what your heart does

17:16 Permission #3- Permission to Glow in the Dark. Becoming self-actualized

21:07 Permission #4- Permission to Surrender for the Greater Good

23:24 Feminine genius- "Allowing" vs masculine "Striving"

26:27 The biggest hurdles people face when trying to invest in themselves

27:57 Closing thoughts & further resources

Kristoffer’s links:

Website

LinkedIn

Instagram

Our guest Dom Farnan, Founder of Dot Connect Talent Advisors, chats with us about how she came out of the “spiritual closet” in her business and why she attributes some of her success to taking that risk.

She explains why authenticity is everything in business and how we can go from having 2 versions of ourselves (work vs home) and just how deep we should go into the “woo-woo” with our teams and clients.

Show Notes

00:55 What exactly is conscious leadership?

04:31 Implementing conscious leadership in a practical business setting

07:24 Why rooting these leadership methods into your company is a long-term process

09:31 COVID's silver lining was the new ways colleagues learned to relate to each other

12:53 Introducing consciousness modalities to clients and their response

15:00 Coming out of the spiritual closet in your professional life

19:14 Masculine vs feminine energy and the conditioning of feminine energy

21:42 The relationship between your image and energy at work vs at home

23:20 Closing thoughts & further resources

Dom’s links:

Personal Website

Dot Connect

LinkedIn

Instagram

Fuckless (adj.): Delightfully liberated from the fears, opinions, beliefs, desires, and/or expectations of others.  *See also: free, unaffected, sovereign.

Our guest Gianna Biscontini, a Board-Certified Behavior Analyst, discusses ways we, as women, can get to zero fucks.

In her new book Fuckless: A Guide to Wild, Unencumbered Freedom, Biscontini guides women through the process of liberating themselves from the 10 archaic stifling expectations, AKA fucks, society has placed on them for over a century so that they can finally live life on their own terms.

Show Notes

01:25 What does it mean to be "Fuckless"?

04:29 Early societal conditioning

07:44 10 things to give less of a f*ck about

08:53 Be sexy, but sweet

12:20 Be needy, but also be everything

16:15 If you're not being a martyr, you're not doing it right

18:17 The problem of overstimulation

21:43 Be chosen- how to avoid the trappings of external validation

25:30 Closing thoughts 

Gianna’s links:

Website

Buy Fuckless

Instagram