Building Customer-Centric Organizations CX Excellence - chats with Anjali

In this episode of CX Excellence Chats, host Anjali engages in a compelling conversation with Mandisa Makubalo, a renowned Customer Experience Management Strategic Consultant. They dive into the intricacies of change management strategies aimed at fostering a customer-centric culture within organizations.

Connect with Anjali:

LinkedIn: https://www.linkedin.com/in/anjali-malhotra-17505525/

Instagram: https://www.instagram.com/cxcel3/

Twitter: https: //twitter.com/xcel_c

Facebook: https://www.facebook.com/cxcel3

Email: anjali@c-xcel.com

Website: https://www.c-xcel.com



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