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Pest Management Pros straight shooting about Money, Business and Family in NYC.

Colony Confidential Twenty - Two Three Media

    • Wirtschaft

Pest Management Pros straight shooting about Money, Business and Family in NYC.

    Customer Service 2020

    Customer Service 2020

    Customer Service as we know it today didn't always exist.  We get into some of our most memorable moments with customers that we cannot forget.  Let us know about your Customer Service nightmares at colonyconfidential.com

    • 17 Min.
    The Pied Piper is Back

    The Pied Piper is Back

    Hi and welcome to all our new Listeners!

    Back to talking business about rodent control, business sense and getting our mindsets right for success.

    • 11 Min.
    Rat race to the bank

    Rat race to the bank

    While Ed's on his spring break tour we talk about the latest news on rodent birth control, contrapest and rodenticide bans in the news.  What this all means for the pest control industry and the business side that nobody else is talking about.

    • 22 Min.
    Customer Service for Home Services

    Customer Service for Home Services

    More on Customer Service for Home Service Businesses

    • 12 Min.
    More Customer Service Hacks

    More Customer Service Hacks

    Our Follow Up with Margaret Garcia from Grit PPO.  

    Take notes or better yet, save this one for reference.  Learn about the best methods for managing your inbound phone calls.

    Pest Process Outsourcing can change the way your business operates, learn more about what Grit does for Pest Control and Lawn Care companies.  And send us your customer service questions colonyconfidential@gmail.com 

    • 15 Min.
    Level - Up your Customer Service

    Level - Up your Customer Service

    Here's the first installment of our Customer Service Series.

    Meet Margaret Garcia, we sit with the Founder of Grit and get the low down on how she got her start in the business.  Haven't heard about Grit PPO?  Well get ready to learn another key step that can seriously upgrade your daily business operation.

    You're Welcome!

    • 11 Min.

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